DexCare revealed the addition of three strategic investors: Community Health Network, Tampa General, and Texas Health Resources. These partners join a solid bench of health system investors, including Providence, Kaiser Permanente, and Mass-General Brigham. Backed with industry insiders, DexCare has the capital runway to accelerate market adoption of its care orchestration platform, which enables health systems to serve more patients with the same clinical resources. The additional partners are part of the Series C funding round led by ICONIQ Growth.
Before becoming investors, each health system was and remains a DexCare customer. And DexCare is essential infrastructure for health systems to thrive in a future marked by alternative-care models, an aging population, and growing workforce and wage pressures.
This platform provides the data intelligence to manage an entire portfolio of care from doctors and clinics to virtual and specialty while dynamically matching patient demand against capacity. Plus, DexCare delivers operational controls to predict and assign where and how care is routed to increase access while balancing health system resources.
In Indiana, Community Health Network proves that greater access to care, alongside a capacity of caregivers should not be a compromise but balanced in concert. And their partnership with DexCare has resulted in a 300% increase in virtual care capacity, a 46% increase in daily, retail visits, and an increase in patient loyalty with 50% returning for additional care within the same year.
The company continues growing and positively impact the healthcare industry. And DexCare recently onboarded key customers, including Tampa General Health, El Camino Health, and SSM Health, and surpassed 3 million patient visits scheduled through its platform, backed by a 60% booking-completion rate.
KEY QUOTES:
“Our fragile healthcare infrastructure has reached a tipping point. Every day, we’re confronted with caring for more Americans, against a backdrop of labor shortages and rising costs. Greater patient access, a capacity of caregivers, and operational efficiency shouldn’t be tradeoffs, and DexCare’s platform achieves the equilibrium to deliver on all three fronts.”
“DexCare is proving that healthcare can be delivered differently by removing the operational guesswork to ensure patients receive the right care, at the right time, at the right location. We’re untangling decades of patchwork, disparate datasets to expose the digital awareness to operate healthcare in real-time.”
- Derek Streat, CEO of DexCare
“We’re not moving fast enough, as an estimated 11,000 people age into Medicare every day. Enduring companies like DexCare establish the bedrock infrastructure to reduce waste, to increase access, and to have the digital awareness to allocate an entire ecosystem of care. The result is value creation across the health system, from patients and doctors to marketing and finance.”
- Dr. Patrick McGill, chief transformation officer at Community Health Network
“Improving access to care, while controlling costs is essential for a labor-intensive industry like healthcare. DexCare brings the predictive intelligence to grow service areas, to protect finite resources and to direct patients to the best venues of care. DexCare is built for this moment, and we’re proud to join the team.”
- Scott Arnold, chief digital and innovation officer at Tampa General Hospital
