Los Angeles-based Dialogue AI announced that it has secured a $6 million seed funding round, led by Lightspeed Venture Partners and joined by Seven Stars, Uncommon Projects, the Tornante Company, and a group of notable angel investors, including the CPO of Discord, the former CPO of Nextdoor, and the former CTO of Match Group.
Dialogue AI is launching a new platform built for companies across functions — marketing, design, product, engineerin,g and creation to generate live, AI-moderated research studies at scale. The platform automates the entire workflow: from designing the study, recruiting and managing participants, conducting live conversational AI interviews, and synthesizing analysis for actionable insights.
The company says that the $140 billion market research industry remains weighed down by outdated tools, rising costs, and limited access to rich qualitative insight. Dialogue AI aims to reset this dynamic by offering a seamless, AI-native system that gives all teams direct access to customers’ voices.
Its technology differentiates from traditional survey tools by enabling live conversational interviews with follow-up probing and adaptive interaction, creating depth comparable to in-person research but at digital speed and scale. It also integrates directly with enterprise systems and aggregates longitudinal data across studies.
Founded in 2025 by Benjamin Lo, Justin Hoang, and Hubert Chen, each with extensive backgrounds in product leadership at companies such as Apple, Reddit, Snapchat, Twitter, and Nextdoor, Dialogue AI aims to serve customers ranging from startups to enterprises. Among its early clients are Wayfair, Square (part of Block), Nextdoor, and Suno.
With the new funding, Dialogue AI plans to accelerate product development, scale its go-to-market effort,s and expand access to its research platform for teams globally. The aim is to make reliable, deep consumer insight a daily capability rather than a periodic project.
KEY QUOTES:
“Market research as we know it is ripe for disruption. Dialogue understands that teams across an organization, not just researchers, need fast, meaningful insights to do their jobs well. What they’ve built is both technically impressive and deeply thoughtful: a way to talk to customers at scale, without sacrificing depth or quality.”
Faraz Fatemi, Partner, Lightspeed Venture Partners
“There is nothing more powerful than talking to your customers. We built Dialogue to make those conversations easier, faster, and more useful, whether you’re an experienced researcher, a product manager, or a solo creator. Research shouldn’t be a bottleneck; it should be part of how teams operate every day. From the beginning, it was clear Lightspeed shared this vision, and we are proud to partner with them to accelerate our product and go-to-market efforts.”
Benjamin Lo, CEO & Co-Founder, Dialogue AI
“Dialogue is a fast path from insight to impact. It’s a dramatic acceleration of how we can gather and synthesize user feedback for product development at Nextdoor.”
Georg Petschnigg, Chief Design Officer, Nextdoor
