Dialogue AI, an AI-native customer research platform powered by a live conversational AI interviewer, has announced the completion of a $6 million seed funding round to accelerate product development and scale its autonomous research platform.
The funding round was led by Lightspeed Venture Partners, with participation from Seven Stars, Uncommon Projects, The Tornante Company (founded by Michael Eisner), and several notable angel investors, including the Chief Product Officer of Discord, the former CPO of Nextdoor, and the former CTO of Match Group.
With a vision to reimagine the $140 billion market research industry, Dialogue AI enables businesses to gather real-time insights from customers at scale. The company’s platform blends the depth of traditional research methodologies with the speed and ease of consumer-grade AI technology, making it possible for marketers, designers, engineers, and creators to collect and synthesize feedback instantly.
The company’s live AI interviewer conducts dynamic conversations with participants, probing and following up naturally to extract meaningful insights—something static surveys or asynchronous tools often fail to achieve. Dialogue’s vertically integrated platform automates the entire research process, from study design and participant recruitment to conducting interviews and analyzing data. It connects directly with existing business systems, builds longitudinal data context, and provides enterprise-ready reporting within a streamlined, intuitive interface.
Founded in 2025 by Benjamin Lo, Justin Hoang, and Hubert Chen, Dialogue AI’s founding team brings product and engineering experience from Apple, Reddit, Snapchat, Twitter, and Nextdoor. Having encountered firsthand the limitations of conventional research tools, the founders built Dialogue to make high-quality customer insights accessible to every team—eliminating the delays and inefficiencies that often plague traditional research.
Dialogue is already working with leading brands, including Wayfair, Square (part of Block), Nextdoor, and Suno, helping them speed up feedback cycles and make faster, data-driven decisions. The company’s approach allows businesses to reduce the time from customer insight to actionable strategy from weeks to hours.
How the funding will be used: The newly secured funding will be used to accelerate product development and expand go-to-market operations, allowing Dialogue to extend its AI-powered research capabilities to a broader base of enterprise and creator clients. By offering a platform that makes customer conversations as easy as querying an AI system, Dialogue is setting a new standard for how organizations understand and serve their audiences.
KEY QUOTES:
“Market research as we know it is ripe for disruption. Dialogue understands that teams across an organization, not just researchers, need fast, meaningful insights to do their jobs well. What they’ve built is both technically impressive and deeply thoughtful: a way to talk to customers at scale, without sacrificing depth or quality.”
Faraz Fatemi, Partner, Lightspeed Venture Partners
“There is nothing more powerful than talking to your customers. We built Dialogue to make those conversations easier, faster, and more useful, whether you’re an experienced researcher, a product manager, or a solo creator. Research shouldn’t be a bottleneck; it should be part of how teams operate every day. From the beginning, it was clear Lightspeed shared this vision, and we are proud to partner with them to accelerate our product and go-to-market efforts.”
Benjamin Lo, Co-Founder and CEO, Dialogue AI
“Dialogue is a fast path from insight to impact. It’s a dramatic acceleration of how we can gather and synthesize user feedback for product development at Nextdoor.”
Georg Petschnigg, Chief Design Officer, Nextdoor
