Dialogue: This Canada-Based Virtual Platform Offers Healthcare Services For Employers

By Noah Long • Jul 1, 2019
  • Montreal-based virtual healthcare platform company Dialogue recently announced it closed $40 million in financing led by CDPQ and Holtzbrinck Ventures

Dialogue is a leading Montreal-based virtual healthcare platform company that recently announced it closed $40 million in financing led by Caisse de dépôt et placement du Québec (CDPQ) and Holtzbrinck Ventures. First Ascent Ventures, Portag3 Ventures, White Star Capital, Walter Capital, and National Bank of Canada also joined this round. Dialogue plans to use the funding to maintain its leading position in Canada and continue its expansion into the European market.

What does Dialogue do? Dialogue offers companies services to directly access front-line health-care professionals. And Dialogue offers a virtual technology platform that provides optimized triage so company employees and their family members can contact a professional using a mobile app or on the web.

“We are privileged to have the backing of a quality institution such as CDPQ,” said Dialogue CEO and co-founder Cherif Habib. “This new financing from our partners will help push our company to new heights by consolidating our Canadian expansion and continuing to grow in Europe. None of this would be possible without the significant contribution of all the other partners involved in this round of financing, whom I sincerely thank.”

Dialogue was founded in 2016 with support from the Diagram Ventures incubator program. Now Dialogue has over 400 clients of all sizes including National Bank, Lightspeed, Industrial Alliance, Air Canada Vacations, Stingray, Cirque du Soleil, Hopper, and WSP.

In addition to the service offering for companies, Dialogue also provides its platform — which facilitates and increases the accuracy of triage through the use of AI to hospitals.

There is a pilot project underway with Centre hospitalier de l’Université de Montréal (CHUM) and the technology will soon be deployed at the Hospital Berlin-Buch to support triage in its emergency rooms.

“This transaction aligns well with our Québec investment strategy. In addition to supporting the company’s expansion into new international markets, CDPQ is again supporting an innovative, new economy company that integrates artificial intelligence into its business solutions to enhance its performance,” added CDPQ managing director of venture capital and technologies Tom Birch. “This is an investment by our Fonds CDPQ-IA, announced this winter, which focuses on accelerating the commercialization of Québec artificial intelligence solutions.”