Digitail has secured $23 million in Series B funding, led by Five Elms Capital, bringing the company’s total investment to over $37 million. The funding will support the company’s expansion efforts and accelerate product development, including enhancements to its artificial intelligence capabilities designed to reduce the administrative workload for veterinary professionals and improve patient outcomes.
Headquartered in Toronto, Digitail offers a cloud-based, AI-native practice management platform for veterinary clinics. The platform centralizes scheduling, medical records, invoicing, client communication, inventory management, wellness plans, and a connected application for pet owners. The company was founded in 2018 by Sebastian Gabor and Ruxandra Pui to address the challenges faced by veterinary teams who often manage high caseloads while relying on fragmented or outdated software tools.
Digitail’s technology now supports 10,000 veterinarians and 3 million pet parents across independent clinics, mobile practitioners, and multi-location veterinary practices. Over the past year, the company has more than doubled its customer base as clinics continue to adopt AI-enabled workflows. Digitail currently offers more than 15 AI-driven workflows, including automated patient intake, AI-supported dictation for medical notes, and automatic record summarization, designed to reduce administrative time and improve accuracy.
Five Elms Capital, a growth investor specializing in software businesses, will support Digitail’s continued expansion and go-to-market efforts. The firm brings experience in scaling platforms that aim to streamline workflows and improve customer experience. The investment will also enable Digitail to expand its product, engineering, and support teams as the company continues to grow internationally.
Digitail stated that its long-term vision is to build a connected operating system that enhances communication between veterinary staff, pet owners, and clinical data, while enabling more efficient scheduling and patient management. By reducing routine administrative tasks, the company aims to allow veterinary professionals to serve more patients per day while improving their work-life balance.
The financing follows earlier support from investors, including Atomico, Partech, Byfounders, and Gradient. With the funding, Digitail aims to accelerate the adoption of AI-powered tools across the veterinary industry.
KEY QUOTES:
“Veterinary professionals are the backbone of pet care, yet they’ve long been underserved by disconnected, outdated tools. Our goal is to build the most comprehensive AI-native operating system to power the entire clinic, helping veterinary teams spend less time behind screens, see more patients, and get home on time. Partnering with Five Elms Capital gives us the resources and expertise to scale innovation and elevate every part of the customer experience.”
Sebastian Gabor, Founder & CEO of Digitail
“From our first conversations with the Digitail team, it was clear we shared a belief that great software should empower people, not create more work. Digitail’s technology does exactly that for veterinarians and pet owners alike. We’re proud to back a team that’s redefining what’s possible in veterinary care and to help them accelerate their mission of giving every clinic the tools to deliver exceptional care at scale.”
Reed Edwards, Principal at Five Elms Capital
