Dispatch announced the launch of Advisor Transitions, a new software solution designed to help wealth management firms move advisors, client accounts, and assets between firms more efficiently. The product becomes the fourth core workflow on the Dispatch platform, joining account opening, client onboarding, and real-time data synchronization.
The launch comes as the wealth management industry experiences record levels of advisor movement. Registered investment advisors, broker-dealers, and aggregator platforms are bringing on advisors and client assets at an accelerating pace, creating demand for technology that can streamline transitions while minimizing operational disruptions and preserving the client experience.
Advisor Transitions is built on Dispatch’s existing platform and is designed to ingest unstructured client data from source systems and documents, standardize and cleanse the information, and use artificial intelligence to merge, match, and reconcile records across custodians, CRM systems, and financial planning platforms. The software enables operations teams to generate firm and custodial forms, open accounts across multiple custodians simultaneously, and synchronize data across advisor technology systems after a transition is completed.
According to Dispatch, firms using the platform can reduce transition timelines by up to four times, cut complex household onboarding processes from approximately five hours to about 30 minutes, and lower Not-In-Good-Order (NIGO) rates by 90% through pre-submission data validation.
The company noted that custodial transitions often require firms to reconcile thousands of data points across hundreds of fields while managing custodian-specific paperwork requirements and large-scale client data migrations. Historically, these processes have relied heavily on operations teams and consultants, often stretching transitions over several months before assets are fully transferred.
Dispatch also highlighted the financial impact of lengthy transitions. The company estimates that a $100 million advisory book generating a 1% advisory fee can lose more than $300,000 in revenue during a four-month transition period, with the impact increasing when firms manage multiple transitions simultaneously.
KEY QUOTES:
“Transitions are among the most operationally complex workflows in wealth management, and until now, the industry hasn’t had purpose-built software to manage them on. Firms have been forced to choose between a custodial program they may not qualify for and a manual process built on spreadsheets and people. We built Transitions to give them a third option.”
Rob Nance, Co-Founder And Chief Executive Officer, Dispatch
“Dispatch allows us to accomplish more with the same people. In a recent protocol transition, we moved more than $200 million in client assets onto the Sanctuary platform in less than two weeks. The operational efficiency and ROI on Dispatch’s technology has been incredible.”
Rob Gaudio, Head Of Operations, Sanctuary Wealth
