Donorbox – a technology-powered platform for fundraising – has celebrated the processing of over $2 billion in donations. And Donorbox enables nonprofits across the globe to quickly and efficiently raise funds online with one of the lowest transaction fees in the industry. The surpassing of the $2 billion signifies the massive impact the company has had in helping nonprofit organizations make a lasting impact on their respective communities.
The company exists to serve its nonprofit customers by developing powerful features that meet their ever-evolving fundraising needs. And these offerings include customizable, multi-step donation forms, recurring options, event ticketing built to minimize tax work, the revolutionary Donorbox Live Kiosk for in-person cashless giving, the groundbreaking UltraSwift Pay that gives way to 4x faster checkout, and more. And the company keeps its vision intact: empowering organizations with fundraising, independent of size, and currently helps over 50,000 social changemakers and nonprofit organizations spanning 96 countries.
Along with its industry-leading technology, Donorbox boasts a world-class support team fully dedicated to going above and beyond for customers and helping them reach their goals. Whether walking a customer through using Donorbox for the first time, assisting with technical difficulties, or supporting with setting up useful integrations or importing data, Donorbox’s customer service team is there to help every step of the way. The Donorbox customer experience is one of the company’s most frequently mentioned standout elements.
Donorbox will expand its capacity to help nonprofits in the coming year by introducing a new CRM system. And organizations will be able to utilize Donorbox as a single fundraising and comprehensive donor management solution. Through Donorbox’s CRM, customers will be able to view essential insights and analyze trends to manage donors and members better, helping to amplify fundraising efforts.
Next year, Donorbox aims to integrate LLMs to automate supporter analytics and management tasks, allowing teams to concentrate on mission work. And Donorbox is in the initial stages of this development but believes AI can benefit nonprofits by freeing resources and simplifying processes.
Helping nonprofits such as Maya’s Hope, Hydrating Humanity, Organic Soup Kitchen, For the Love of Alex, and Nova Ukraine, Donorbox is focused on the stories of hope and transformation it has enabled through its platform.
Donorbox remains commited to power nonprofits, not only addressing the immediate needs of its partners but also foreseeing, innovating, and tailoring solutions for a future filled with ever-evolving challenges. Ranging from crafting tools for faith-based entities to championing cashless in-person giving, Donorbox is ready to pioneer the next chapter in fundraising.
KEY QUOTES:
“Our company is motivated by the desire to do good things in the world. We’re excited that we’ve reached this landmark, not just because this is a major milestone for Donorbox as a company, but because we recognize what an incredible impact this amount of money has in the hands of those who need it most.”
“While the amount underlines our momentum as a business, it more importantly demonstrates the trust nonprofits across the globe have in Donorbox, especially during times marred by political, economic, and environmental challenges.”
— Charles Zhang, founder and CEO of Donorbox
“When we discovered that Donorbox could meet all our platform needs, from affordability to easy recurring donation options, and integrate with our existing website and payment processor, we were really impressed. But, it was their commitment to ongoing development that made us confident we had found the right platform partners to grow with us. Today, over 350,000 school children in East Africa have clean water daily because of the donations made to Hydrating Humanity, and we have many more to serve.”
— Matt Peterson, founder of Hydrating Humanity, which provides safe water, hygiene education, and hope in developing nations
“Donorbox seems to care that we are their clients, and I feel like that has been the experience since day one. Being a client of Donorbox, I feel like I’m part of Donorbox like a family. Anytime we have an issue, the support team is incredible. They’re able to move issues forward, and that’s a huge deal. I can think of one of the platforms we were using where weeks went by trying to get ahold of someone. Having quick and knowledgeable support and a sales team like Donorbox is worth its weight in gold.”
— Maya Rowencak Crauderueff, founder of Maya’s Hope, which works to improve the quality of life for orphaned, impoverished, and special-needs children on a global scale
