DUOS announced that it has acquired Linkwell Health, a move that strengthens the company’s platform for helping health plans improve member outcomes.
DUOS describes itself as performance infrastructure for health plans. The company’s platform is designed to close the gap between what a health plan offers to members and the actions members ultimately take.
Following the acquisition, DUOS expands its footprint to more than 20 health plans nationwide and extends its reach to one in five U.S. adults.
The acquisition deepens DUOS’ AI-powered activation layer by adding predictive content intelligence, omnichannel delivery, and personalized engagement journeys.
DUOS said the combined platform will support members from enrollment through care completion and health outcomes.
The company said health plans continue to invest heavily in benefits, quality programs, care coordination, and risk strategies. However, DUOS noted that plans often fall short of realizing full returns because of a persistent follow-through gap.
DUOS addresses that challenge by bringing together member activation, government program enrollment, care coordination, and medication safety into one integrated system.
The company said the platform has delivered 85% Annual Wellness Visit completion rates, 60% HEDIS gap closure, and up to 1.5 Stars improvement for health plan partners.
DUOS also said its platform has generated more than $35 million in qualified RxHCC opportunity per 100,000 members and more than $25 per member per month in additional revenue through government program enrollment.
During periods of network disruption, DUOS-activated members have demonstrated 2.5 times higher retention.
The acquisition follows continued momentum for DUOS, including a $130 million growth investment led by FTV Capital in October 2025.
DUOS said the deal further solidifies its leadership in health plan performance infrastructure as plans face increasing pressure around Star Ratings, risk adjustment, retention, and government program economics.
Linkwell will operate under the DUOS brand as part of the combined organization.
The companies are already working to integrate their platforms and operations.
KEY QUOTES:
“Health plans have spent years adding benefits and buying point solutions. The hard part was never access. It was follow-through. The return gets lost in the gap between what’s designed and what members actually do. That is the follow-through gap, and it is one of the most expensive inefficiencies in healthcare. Competitors converge data. DUOS connects with the member and closes the loop. With this acquisition, we are widening that moat and strengthening the infrastructure layer health plans use to drive performance.”
Karl Ulfers, CEO and Co-Founder of DUOS
“Linkwell has long focused on helping members engage, and we built a strong business doing it. Joining DUOS extends that strength across everything that happens next in the member journey. DUOS owns that follow-through: the enrollment, the visit, the closed gap. For existing Linkwell clients, this is a natural evolution, a direct path from the member activation they already rely on to the measurable outcomes that improve plan performance.”
Nathan Adams, Chief Business Officer at DUOS and Former CEO of Linkwell Health
