EliseAI, a company that automates healthcare and housing systems, has raised $250 million in its Series E funding round. This round was led by Andreessen Horowitz (a16z) and included new investor Bessemer Venture Partners, as well as current investors Sapphire Ventures and Navitas Capital.
With this new funding, EliseAI will rapidly expand its team to enhance its software and services. This will help enhance patient experiences, streamline operations, and offer better AI solutions to customers. The company is hiring in all areas, including engineering, customer experience, sales and marketing, and operations, with offices located in New York, San Francisco, Boston, and Chicago.
Since its Series D funding of $75 million in August 2024, EliseAI has increased its staff from 150 to over 300 full-time employees. The company has also launched new AI tools and reached over $100 million in Annual Recurring Revenue (ARR) earlier this year.
In healthcare, EliseAI is addressing a significant problem: high costs associated with front-desk and call center operations. Healthcare administrative costs in the U.S. exceed $600 billion annually due to excessive manual tasks and a lack of investment in technology.
EliseAI’s automation platform handles complex healthcare tasks, such as scheduling appointments and managing prior authorizations. It also captures detailed patient concerns—accurately and compassionately. By cutting costs by up to 25%, reducing wait times, and lowering the number of abandoned calls, EliseAI helps healthcare practices keep both staff and patients satisfied.
In housing, EliseAI helps property managers address rising costs, labor shortages, and high turnover rates that can exceed 40% annually. Its platform includes new products like AI-Guided Tours, Lease Audits, the Fee Transparency Suite, and the Maintenance App. These tools help property managers improve operations and enhance resident experiences. EliseAI currently supports over 600 property owners and 75% of the National Multifamily Housing Council’s (NMHC) Top 50 Operators.
KEY QUOTES:
“EliseAI is built on the belief that AI can dramatically improve how critical industries operate. For an average American, healthcare and housing represent approximately 40% of household spending. These two systems are notoriously complex, outdated, and painful to navigate. And we’re here to fix it with agentic AI. We’re excited to partner with both new and returning investors to supercharge our growth and accelerate solutions that reduce costs and increase efficiency in the industries that matter most.”
Minna Song, Co-Founder and CEO of EliseAI
“EliseAI has transformed our OB GYN call center operations by streamlining complex workflows, reducing patient wait times, improving operational efficiency, and elevating the customer experience. With EliseAI, we’re on the path to achieving 24/7/365 comprehensive practice management for our patients and staff.”
Dr. Pierre Hage of Women’s Health CT – Obstetrics & Gynecology
“Customers consistently describe EliseAI as the most exciting software solution in the industry. The company already powers 10% of the U.S. apartment market today, with a massive opportunity still ahead of them domestically and abroad as they begin to enter international markets. We’re thrilled to be leading Elise’s latest financing as they raise the standard for how people experience two of life’s most essential services: housing and healthcare.”
Alex Immerman, partner, a16z Growth
