Exelon Adds $10 Million To Customer Relief Fund As Winter Energy Use Rises

By Amit Chowdhry • Yesterday at 4:28 PM

Exelon announced it is contributing an additional $10 million to its Customer Relief Fund to help utility customers facing higher bills as cold weather increases energy demand and overall costs remain elevated.

The latest infusion brings Exelon’s direct customer assistance aimed at energy affordability to $60 million over the past year, the company said. Exelon noted that a significant driver of higher customer bills has been rising energy supply costs and emphasized that the utility does not control or profit from those increases.

Exelon said the new funding will be distributed across each of its six operating companies—Atlantic City Electric, Baltimore Gas and Electric, Commonwealth Edison, Delmarva Power, PECO, and Pepco—with portions administered by local nonprofit partners. The company said grant amounts, eligibility requirements, and delivery methods will vary by service territory to reflect local conditions and needs.

Alongside short-term relief, Exelon said it is advocating for longer-term measures to address what it described as an affordability crisis, including market reforms and utility-generated power to ease supply-and-demand pressures. The company also pointed to year-round assistance programs, bill management tools, energy-efficiency efforts, and longer-term initiatives intended to strengthen the energy supply while maintaining reliable service.

Exelon said additional details about local programs and nonprofit partners will be announced by its operating companies in the coming weeks.

Exelon, a Fortune 200 company, is one of the largest U.S. utility companies, serving more than 10.7 million customers through its regulated transmission and distribution utilities. The company employs about 20,000 people across its operating footprint.

KEY QUOTES:

“People are frustrated by rising costs, and we share that frustration, especially as cold weather sets in. We’re proud to step up and help in the short term, but let’s be clear: unless we act now to tackle the supply and demand challenges driving this affordability crisis, energy costs will keep climbing. Doing nothing is not an option.”

Calvin Butler, President and CEO, Exelon