FIS announced it has launched what it calls an industry-first offering designed to help banks support “agentic commerce,” enabling artificial intelligence agents to initiate and complete transactions safely across card networks while remaining within existing bank and network controls.
The Jacksonville, Florida-based fintech said the new capability arrives shortly after it closed the acquisition of its FIS Total Issuing Solutions portfolio, and is intended to help issuing banks identify, authenticate and authorize AI-initiated transactions while supporting compliance and fraud protections for consumers.
In agentic commerce, AI acts as a digital assistant that can source, negotiate and complete purchases or financial transactions using preapproved payment methods on a customer’s behalf. FIS cited a McKinsey projection that agentic commerce could generate up to $1 trillion in orchestrated U.S. retail revenue by 2030 and as much as $3 trillion to $5 trillion globally.
FIS said it is working with Visa and Mastercard as strategic partners, aligning with Visa Intelligent Commerce and Mastercard initiatives that enable AI agents to conduct transactions over their respective networks. Initial use cases will center on transaction authorization, fraud controls and customer servicing, with planned expansion into loyalty and broader data-powered applications over time.
The offering is expected to be available by the end of the first quarter of 2026 to all FIS issuing bank clients. FIS said the design supports secure use of relevant “know your agent” data and card details, with intended benefits that include fewer chargebacks for issuers, higher approval rates and fewer false declines for merchants, and improved fraud protection and more seamless experiences for consumers.
KEY QUOTE:
“FIS has spent decades helping financial institutions navigate technological inflection points. Agentic commerce represents a next fundamental shift in how consumers interact with financial services, and our role is to ensure banks not only participate in this transformation but lead it. By combining our global payments scale, our newly acquired issuing capabilities, and partnerships with industry leaders like Mastercard and Visa, we’re enabling AI-powered solutions that keep our clients at the center of commerce while enhancing security, reducing friction and improving experiences for the consumers they serve.”
Stephanie Ferris, CEO and President, FIS
