Fisent: Applied GenAI Process Automation Solutions Company Raises Funding From Strategic Investors

By Amit Chowdhry ● Aug 18, 2024

Fisent Technologies, a pioneer in Applied GenAI Process Automation solutions, announced it has secured funding from strategic investors including Pegasystems, Sand Dollar Capital, and prominent entrepreneurs – which will drive the growth of its BizAI product as the market leader in Applied GenAI Process Automation.

Fisent’s BizAI solution offers end-to-end automation of repetitive business tasks by applying foundational GenAI models, drastically increasing back-office efficiencies by reducing the cumbersome manual workload that comes with human interpretation of different types of data and content.

BizAI is driving revenue growth and cost savings to companies that range from small banks to Fortune 500 corporations. For example, if customers submit reimbursement receipts to an airline after a cancelled flight, BizAI could intelligently interpret those receipts, categorize expenses, and discern which expenses are associated with the cancelled flight, saving valuable hours of employees’ time and expediting resolution processes.

Fisent and Pega (a leader in enterprise AI decisioning and workflow automation) worked together for nearly four years, leveraging Pega Infinity and Pega Launchpad, Pega’s platform for SaaS development, hosting, and operations. Fisent’s BizAI solution provides additional value to Pega Infinity clients, as well as new clients looking to streamline back-office processes with generative AI.

Fisent’s BizAI solution is also available now and it is being deployed for many use cases, representative examples include Purchase Order (PO) processing for a Fortune 1000 company, Regulatory Testing for several Banks/FinTechs, Client Onboarding for multi-national Banks, Contract processing for multi-national Commercial Insurance organization.

KEY QUOTES:

“It is a tremendous endorsement to have partners like Pega support the rapid adoption of our BizAI solution. Their investment further supports our technology and provides us with the resources to meet the enthusiastic market demand we are already experiencing across multiple industries and use cases.”

– Adrian Murray, Founder and CEO of Fisent

“As a company deeply committed to innovation – particularly in the generative AI space – it was a natural fit for Pega to work with Fisent and support their intelligent solutions that increase back-office efficiencies and help organizations achieve business goals. We look forward to seeing how Fisent will continue to innovate and help clients on their digital transformation journeys.”

– Jason Masciarelli, VP, Launchpad GTM & Ventures, Pega

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