Glassbox, a leading provider of digital experience analytics for financial institutions, has secured a minority investment from Poalim Equity, the investment arm of Israel’s largest financial group, Bank Hapoalim.
This investment will support Glassbox’s next phase of innovation, with a focus on developing advanced analytics and AI solutions specifically for financial institutions. Bank Hapoalim has been a Glassbox customer, utilizing its platform to enhance digital engagement and client service.
How the funding will be used: The new capital will help Glassbox expand its product roadmap, particularly in AI-powered behavioral analytics, fraud prevention, and real-time decision-making tools. Poalim Equity joins a group of existing investors, including Discount Capital and Susquehanna Growth Equity, who share a vision for advancing innovation in the financial sector.
KEY QUOTES:
“We believe Glassbox’s technology will continue to transform how financial institutions understand and serve their customers. Our investment reflects a shared vision to equip banks and insurers with the intelligence they need to meet rising expectations for trust, speed, and personalization in digital engagement.”
Etai Kramer, Managing Director and Head of Alternative Investments & Investment Banking at Poalim Equity
“Glassbox stands out as one of Israel’s leading analytics companies, with a uniquely deep understanding of the needs and complexities of financial institutions. Their ability to innovate responsibly and strategically, especially in the age of AI, makes them a rare asset in the enterprise software space. Alongside Poalim Equity, we are proud to continue supporting their growth.”
Alex Assim, Chairman of Glassbox
