- Technology services company Globant SA (NYSE: GLOB) has announced the launch of the Continuity Studio product in order to help businesses face new challenges caused by the pandemic
Technology services company Globant SA (NYSE: GLOB) has announced the launch of the Continuity Studio product in order to help businesses face new challenges caused by the pandemic. With the new Studio, Globant is bringing together its knowledge to ensure organizations become more agile and adaptive.
The Continuity Studio has the following features:
1.) Business continuity through artificial intelligence – The key to maintaining business continuity is leaning on technology where appropriate. And through “Ignite” artificial intelligence training sessions, Globant is able to analyze and identify different solutions where artificial intelligence becomes the trigger for enhanced business models.
2.) Cultural continuity – As employees are now physically dispersed, it is critical to keep company culture alive. And Globant’s Augmented Collaboration offering and StarMeUp OS tool recreates “moments of serendipity” in offices to maintain and grow organizations’ company cultures.
3.) Process continuity – With a data-centric approach, Globant helps organizations optimize their processes by taking a 3-step approach to mapping, defining and executing a process optimization strategy.
4.) Customer service continuity – Globant is able to develop solutions that help organizations maintain an ideal customer experience in a post-pandemic world such as using virtual waiting rooms or virtual queues. And the solutions help companies adapt to social distancing measures, optimize time and costs, and meet customers’ expectations.
5.) Education and professional development continuity – Globant is helping businesses and education technology providers create and implement solutions for enhanced digital learning programs.
6.) Payment continuity – The Continuity Studio creates solutions that enable consumers to pay for goods and services easily and safely thus enabling business to continue transactions through digital channels at all times.
“We are at a time when companies must be able to follow the rapid change that consumer needs are undergoing and be able to adapt fast” said Diego Tartara, CTO – Business Hacking at Globant. “With the launch of the Continuity Studio, Globant strives to help organizations surf and evolve through the pandemic crisis or any changing circumstance. The studio’s solutions and services re-enable bridges between people, teams and businesses. We are ready to help organizations thrive in our ever-changing world.”