Guru, a Philadelphia-based revenue empowerment network company, has raised $25 million in Series B funding led by Thrive Capital. Existing investors Emergence Capital, FirstMark Capital, Slack Fund, and MSD Capital (Michael Dell) also participated in this round.
Guru is a knowledge management solution company that keeps customer-facing teams with up-to-date information. And it verifies the accuracy of every piece of knowledge regularly. Plus it empowers users with the knowledge they need to do their jobs. Earlier this year, Guru launched AI Suggest Text and AI Suggest Voice. These features ensure that the right knowledge is delivered in real-time to revenue teams.
With this funding round, Guru will invest in further growth and innovation for transforming how knowledge workers access information about what they need to do their jobs. Thrive Capital’s Ryan Shmeizer will be joining the board of directors in conjunction with this funding round.
Photo: Guru
“We started Guru in 2013 because we believe that the knowledge you need to do your job should find you when you need it,” said Guru co-founder and CEO Rick Nucci. “While we’re delighted to empower hundreds of leading companies around the world today, we believe that we are just getting started, and we invite every organization in the world to learn how Guru can transform how they work. We are thrilled to partner with Ryan and Thrive Capital on this journey.”
Guru was founded in 2013 by Nucci and Mitchell Stewart. And the company now serves hundreds of leading modern enterprises like Shopify, Square, Spotify, and Yext. Autodesk’s Director of Customer Success Practice Eraj Siddiqui said that Guru changed the way the company works. And Siddiqui added that Guru has been instrumental in being able to deliver consistent experiences across customer success teams.
“Every employee in every company is more effective when they can leverage the collective intelligence of their organization,” explained Shmeizer. “By empowering employees with knowledge in real-time, Guru has become the rare enterprise solution that people use several times every day because they want to. We are excited to invest in Rick, Mitchell, and the Guru team as they empower knowledge workers around the world.”
