hellocare.ai, a leading AI-assisted virtual care delivery platform transforming hospital care models and operations, announced it has raised $47 million in an oversubscribed funding growth round. This funding round was led by HealthQuest Capital, with participation from a strategic coalition of health systems and digital health investors, including Bon Secours Mercy Health, UCHealth, OSF Ventures, and LRVHealth.
Already deployed across 70+ health systems, the funding drives a period of hyper-growth for hellocare.ai, as demand accelerates for its unified virtual care platform. And the platform that enables hospitals to deliver AI-based virtual nursing, sitting, consultation, ambient documentation, digital whiteboards, patient engagement, and hospital-at-home, all through one deeply integrated, enterprise-ready solution.
The advancement and convergence of AI and immersive virtual-to-physical care technologies have driven the demand for smart hospital rooms, representing an opportunity to support healthcare delivery across the continuum of care.
hellocare.ai is the only purpose-built platform on the healthcare market with a fully in-house technology stack encompassing hardware, software, AI, and a seamless EHR integration engine. And this end-to-end approach delivers unmatched speed, customization, and continuous innovation. Paired with AI and flexible hybrid clinical care team models, hellocare.ai also empowers health systems to rapidly scale hybrid care and deliver high-quality care from anywhere, and create a truly patient-centric experience—all through a unified platform.
hellocare.ai is replacing fragmented point solutions and offering meaningful ROI—transforming any hospital room into a smart, connected care environment. AdventHealth is rolling out hellocare.ai across more than 50 hospitals and over 13,000 patient rooms as part of an enterprise-wide implementation to enhance patient experience, streamline clinical workflows, and drive operational efficiency.
Bon Secours Mercy Health and UCHealth are not only investors in this round but also customers of hellocare.ai. They are actively deploying the platform to reimagine virtual care delivery and elevate patient engagement across their systems. And their dual roles highlight the deep alignment between hellocare.ai’s innovation roadmap and the real-world needs of modern health systems.
KEY QUOTES:
“This raise represents a powerful vote of confidence in our mission and model. Health systems are asking for a proven, unified virtual care platform to simplify care delivery, drive clinical efficiency, reduce burnout, and increase patient engagement—and that’s exactly what we’ve built. With this funding, we’re partnering with some of the leading health systems to scale fast and go deeper into AI to solve healthcare’s toughest care delivery and operational challenges.”
– Labinot Bytyqi, Founder and CEO of hellocare.ai
“hellocare.ai’s technology and vision are very closely aligned with the evolving needs of health systems. They are solving real problems at scale, with a practical and powerful platform that delivers measurable impact.”
– Randy Scott, Partner at HealthQuest Capital
“Our partnership with hellocare.ai will allow us to improve safety, reduce readmissions, optimize staff workflows and improve patient experience in our hospitals. Investing in novel digital health technologies enables our health system to be at the forefront of digital transformation, with the intent of making health care as easy as possible for patients and providers.”
– Mark Townsend, MD, MHCM, chief clinical digital ventures officer, Bon Secours Mercy Health and Accrete Health Partners
