HP announced it has launched a strategic partnership with OpenAI to integrate OpenAI’s Frontier platform into HP’s global transformation initiatives.
Through the partnership, HP plans to deploy AI-driven solutions across its business to enhance customer-facing experiences, improve partner interactions, support employee productivity, and transform internal operations. HP said the collaboration is part of its broader strategy to shape the Future of Work and deliver real-world AI outcomes at scale.
The Frontier platform will be used to support more consistent experiences across store, partner, chat, and voice channels. HP said the goal is to give customers and partners faster ways to find answers, complete routine workflows, and move toward resolution.
HP said it is one of the first global enterprises to adopt the Frontier platform for business transformation. Specific use cases will continue to be refined as the strategic partnership expands, but initial areas of focus include customer and partner experiences, customer telemetry insights and reporting, employee productivity, and software development.
The partnership also supports HP’s efforts around its Workforce Experience Platform, or WXP. HP said WXP enables a connected device layer for the AI era by helping organizations manage fleets of PCs, workstations, printers, and collaboration solutions through a single interface. WXP was recognized as a Leader in the 2026 Gartner Magic Quadrant for Digital Employee Experience Management Tools.
The launch follows an exploratory period that began in February 2026, during which HP worked with OpenAI to evaluate Frontier and its capabilities. HP assessed technical performance, enterprise integration, security, agentic capabilities, platform components, use cases, and strategic alignment with company priorities.
After the evaluation, HP determined that OpenAI offers best-in-class models and a strong vision for agent-based capabilities. The companies now plan to co-develop additional use cases while ensuring they meet HP’s enterprise standards for data integration, governance, and security.
HP said AI is becoming a new operating layer for how work gets done across the company. With OpenAI Frontier, HP is looking to build that layer with the context, governance, and execution capacity needed to move from early AI pilots to enterprise-wide transformation.
The partnership is also aligned with HP’s broader AI hardware and workplace strategy. HP said it is developing agentic AI devices that integrate into existing workflows and improve employee efficiency. And for AI workloads requiring always-on inference, HP is building devices with dedicated hardware optimized to run agentic AI workloads around the clock.
HP said its customers are building workspaces around PCs, workstations, printers, and collaboration solutions that work together to deliver AI experiences. These devices and services are secured and managed through WXP, helping CIOs and IT managers define their organizations’ AI futures.
HP, headquartered in Palo Alto, is a global technology company operating in more than 180 countries. The company provides AI-powered devices, software, services, and subscriptions for businesses and consumers.
KEY QUOTES:
“With OpenAI there is an opportunity to fundamentally rethink how AI can deliver better outcomes. With the use of Frontier platform, HP is planning to build a more consistent experience across store, partner, chat, and voice experiences, giving customers and partners faster ways to get answers, complete routine workflows, and move toward resolution. It reflects the ambition of our AI strategy to deliver real-world outcomes at scale.”
Prakash Arunkundrum, Chief Strategy and Transformation Officer at HP
“HP is showing what enterprise transformation looks like when AI becomes an operating layer – connected to the systems and workflows where work already happens. HP has been an exceptional early partner, turning early value from OpenAI APIs and tools like ChatGPT and Codex into repeatable systems. We’re thrilled to go deeper with them as they move beyond Frontier pilots to deliver measurable business impact at scale.”
Denise Dresser, Chief Revenue Officer at OpenAI
