InstaLILY AI, a company that develops AI Teammates for industries with high operational demands, announced a $25 million Series A funding round led by Insight Partners, with contributions from Perceptive Ventures and Marvin Ventures.
Instead of integrating tools or automating workflows, InstaLILY offers a novel approach: clients can hire dedicated AI Teammates, known as InstaWorkers, designed to perform specific tasks within existing legacy systems such as ERPs and CRMs.
The platform targets distribution-heavy industries where automation has traditionally been ineffective. These industries, including manufacturing, insurance, and healthcare, rely heavily on extensive catalogs, specialized knowledge, and fragmented software solutions, resulting in complex, labor-intensive processes. InstaWorkers are trained on the unique workflows and domain-specific knowledge of these sectors, allowing them to navigate complex software environments and execute entire workflows autonomously without replacing current systems.
InstaWorkers understand the specific processes of a business by being trained on industry documentation and systems. They can work across various tools, such as CRMs and ERPs, without requiring costly system overhauls. These AI Teammates are capable of completing complete workflows, with options for human oversight, moving beyond simple automation suggestions to taking decisive actions.
Many customers are already deploying InstaWorkers to improve sales, service, and operations. For example, a large construction supply company uses InstaWorkers to analyze sales data and generate follow-ups, enabling managers to focus on strategic growth.
An OEM platform utilizes InstaWorkers to support technicians by analyzing fault descriptions and predicting replacement parts, thereby enhancing repair accuracy. A healthcare provider utilizes them to handle high-volume claims, reducing manual review time by 70% and leading to faster resolutions.
Unlike basic AI tools that offer surface-level automation or recommendations, InstaLILY emphasizes deep, decision-oriented execution. Their AI handles key workflows such as quoting, issue triage, and exception handling, designed to operate within existing legacy systems and complex processes.
How the funding will be used: The latest funding will help expand their offerings to new verticals, enhance system integrations, and develop multimodal capabilities, including voice and video processing, thereby broadening their use cases across various industries.
KEY QUOTES:
“We kept hearing the same thing: AI copilots are useful, but they don’t do the work. InstaWorkers are different. They’re AI Teammates—built to execute, not just suggest next steps. That’s the promise of Code-as-Work: AI that radically expands human capacity, not replaces it.”
Amit Shah, Founder and CEO of InstaLILY
“These aren’t chatbots. They’re AI Teammates who are embedded in the team and doing the work, not floating around it.”
Sumantro Das, Co-founder and COO of InstaLILY
“Hiring a domain-trained AI Teammate is one of those rare ideas that’s both intuitive and built to scale. InstaLILY is executing where horizontal AI tools stall—delivering vertical AI that doesn’t just assist but actually owns outcomes. With InstaWorkers, InstaLILY is helping build a better future of work: grounded in actions, not suggestions.”
Crissy Costa Behrens, Principal at Insight Partners
