Integrated Home Care Services (IHCS), a national in-home benefit manager, announced the acquisition of Dina, an AI-enabled care coordination and referral management platform, in a deal designed to create a comprehensive platform for in-home benefit management.
The combination brings together Integrated’s more than 30 years of experience in home care benefit management with Dina’s AI-powered orchestration, workflow automation, and digital workforce capabilities. The companies said the transaction is aimed at helping health plans and risk-bearing organizations improve affordability, outcomes, member experience, and administrative efficiency as healthcare increasingly shifts toward home-based care.
According to the companies, many healthcare organizations continue to face fragmented workflows, disconnected systems, provider network complexity, underutilized data insights, and labor-intensive administrative processes that make delivering care in the home difficult at scale.
Integrated said the acquisition strengthens its ability to provide value-based home care management services while adding advanced AI capabilities for care coordination and operational automation.
The combined platform will support a wide range of in-home service categories, including home health, personal care, long-term services and supports (LTSS), durable medical equipment and supplies (DME), home infusion, private duty nursing, and other home-based services.
The platform will also support multiple lines of business and patient populations, including Managed Medicaid, Medicare Advantage, Commercial, ACA Marketplace, Special Needs Plans, and self-insured plan sponsors.
Integrated said the combined company will offer flexible operating models ranging from technology-enabled support for internal care and network teams to fully delegated benefit management arrangements and hybrid approaches.
As part of the acquisition, Dina founder and CEO Ashish V. Shah will join Integrated as Chief Product & Technology Officer. In that role, Shah will oversee product strategy, technology innovation, and AI platform initiatives.
Integrated said the combined organization serves millions of members nationwide with operations spanning more than 20 states.
KEY QUOTES:
“The future of healthcare will increasingly be built in the home, but the operational infrastructure supporting in-home care has lagged far behind the complexity and scale of modern healthcare. By combining Integrated’s deep, value-based in-home benefit management expertise with Dina’s AI-enabled technology platform, we have a unique opportunity to serve as the industry’s benefit management infrastructure layer, improving outcomes, coordination, and experience for patients, providers, and health plans alike.”
Ashish V. Shah, Founder and CEO, Dina
“Given the mounting pressures on health plans and risk-bearing organizations,to improve outcomes, member experience, and administrative efficiency while lowering costs, alongside the industry’s shift toward home-centered care, the case for reimagining in-home benefit management has never been clearer. Dina’s platform and AI capabilities align perfectly with Integrated’s mission: to meet health plans and risk-bearing organizations wherever they are on their in-home care transformation journey, helping them achieve better outcomes, simpler administration, and greater affordability. Whether they’re looking to supercharge their internal care and network teams, pursue fully delegated benefit management, or find a hybrid approach in between, we have the platform and expertise to deliver.”
Christopher Bradbury, Chief Executive Officer, Integrated Home Care Services
