InvGate – a SaaS platform with global operations at the intersection of Enterprise Service Management (ESM), IT Service Management (ITSM), and IT Asset Management (ITAM) – recently announced it had raised a $35 million growth round led by Riverwood Capital, a leading global investor in high-growth technology companies, with participation from Endeavor Catalyst.
Launched in 2009 out of Latin America, this is InvGate’s first institutional funding round, after successfully building a profitable global SaaS platform at scale and on the heels of 60% year-over-year growth. And the invested capital and active partnership with Riverwood will enable the Company to accelerate its global expansion plan and significantly increase investments in its leading-edge product platform.
InvGate’s technology is used by enterprises and mid-size organizations across Banking, Consumer Products, Healthcare, Education, Services, and other sectors in over 55 countries. Some of its clients include the US Army, NASA, Globant, KPMG, Toyota, Arcos Dorados, and Grupo Coppel.
InvGate’s solutions span across IT Service Management, Asset Management, Help Desk, and Security Operations, providing a holistic approach to managing and optimizing critical business functions. InvGate solutions include:
— InvGate Service Desk, an IT Service Management system that allows IT teams to apply best practices to manage requests and incidents within their organization.
— InvGate Insight, an IT Asset Management tool that serves as a single pane of glass for all technology and fixed assets owned by the organization, facilitating support, security compliance, and financial planning.
KEY QUOTES:
“During the past decade, we have built a modern, flexible, and disruptive software platform that combines IT Service Management and IT Asset Management in one unified solution, with an obsessive focus on helping our clients streamline and automate their IT and internal operations; we started by serving leading corporates in Latin America, and then expanded globally into the United States, Europe, and the Middle East with an increasing number of global customers that want a superior alternative to the complex and costly incumbent ITSM vendors,” said Ariel Gesto, Co-Founder and CEO of InvGate. “As our growth accelerates, we are committed to continue empowering customers with a flexible and cost-efficient technology platform that enables them to scale and automate their IT and internal operations, including an exciting pipeline of new automation and AI-powered capabilities that will continue to differentiate us from competitors.”
“Companies of all sizes are now more interested than ever in streamlining and automating their operations to do more with less. Riverwood has been solely focused on investing in proven high growth technology companies since 2008, and we are excited about the attractiveness and size of the opportunity in today’s market for a company like InvGate. The team has built a singular, flexible, and cost effective SaaS product with modern features that caters not only to ITAM and ITSM needs but extends into other business functions driving more productivity and ultimately an enhanced customer experience. We are excited to be their partner of choice as the company continues to disrupt the space and grow its client base globally.”
— Francisco Alvarez-Demalde, Co-Founder and Managing Partner, Riverwood Capital
“As customer experience, cybersecurity, AI, and accountability become increasingly prioritized, the demand for an intuitive, functionally rich, and comprehensive IT solution that is easy to implement and use is burgeoning. InvGate’s robust and flexible platform with an innovative low-code approach is the best option for those looking for an enterprise-level software solution without the hassle of complex and costly implementation projects.”
— Gonzalo Sainz-Trápaga, Chief Revenue Officer at InvGate
