J.Crew has appointed Stacey Levitt as Executive Vice President of eCommerce and Digital Experience, adding an experienced retail and digital commerce leader to its executive team.
Levitt joined J.Crew after spending eight years at Walmart, where she worked on initiatives involving digital retail, customer experience and large-scale business operations.
In her new role, Levitt will help guide J.Crew’s e-commerce strategy and the digital experiences through which customers discover, purchase and interact with the company’s products.
Her appointment comes as retailers continue investing in more connected shopping experiences across websites, mobile applications, stores, customer service and fulfillment. Digital commerce executives are increasingly responsible not only for online sales but also for personalization, product discovery, loyalty, inventory visibility and the overall relationship between physical and digital retail.
Levitt said her time at Walmart shaped her development as a leader and gave her experience operating at significant scale while maintaining a strong focus on customers.
Before joining Walmart, Levitt held retail leadership experience involving Saks Fifth Avenue and Hudson’s Bay. Her broader background includes building and scaling retail businesses and overseeing digital customer experiences.
Levitt joins J.Crew as the company continues developing its digital business around an established American apparel brand known for classic clothing, accessories and style.
She said she was impressed during her first week by the talent, creativity and enthusiasm within the company. Levitt also expressed appreciation to J.Crew Group CEO Libby Wadle for the opportunity and said she looks forward to working with Chief Marketing Officer Kathleen Van Nest Pierce and the broader leadership team.
Her appointment is expected to support J.Crew’s efforts to improve how customers move from product discovery to purchase while strengthening the digital presentation of the brand.
Levitt also credited Denise Incandela for more than two decades of mentorship, advocacy and friendship. Incandela has held senior leadership roles across retail, media and digital commerce.
KEY QUOTES:
“After eight incredible years at Walmart, this week, I joined J.Crew as Executive Vice President of eCommerce & Digital Experience.”
“My time at Walmart shaped me tremendously as a leader. I had the privilege of working alongside extraordinary people and learned what it takes to innovate, operate at incredible scale, and stay relentlessly focused on the customer.”
“I’m thrilled to begin this next chapter at J.Crew, an iconic American brand known for its timeless style and exceptional quality.”
Stacey Levitt, Executive Vice President of eCommerce and Digital Experience at J.Crew
