Japan Post Insurance Co., Ltd. has acquired a minority stake in Hoken Minaoshi Hompo Group, strengthening its strategic collaboration with KKR, which remains the majority shareholder following its 2025 acquisition of the company.
The investment is designed to accelerate Hoken Minaoshi Hompo Group’s growth strategy, supporting both organic expansion and acquisitions as it scales its insurance distribution platform across Japan. The partnership also includes plans to deepen operational collaboration, including the launch of a new outbound call center business for Japan Post Insurance beginning in April 2026, supported by Hoken Minaoshi Hompo Group.
Hoken Minaoshi Hompo Group operates an omnichannel insurance distribution model that combines physical retail locations, call centers, and online services. The company has continued to expand its footprint, including the recent acquisition of ETERNAL Co., Ltd., which operates more than 40 Hoken Terrace stores in major metropolitan areas such as Tokyo, Nagoya, and Osaka.
The investment further strengthens the existing relationship between Japan Post Insurance and KKR, which began in 2023, and reflects a shared focus on expanding insurance distribution capabilities and enhancing customer service offerings in Japan.
Japan Post Insurance clarified that the transaction is not intended to result in the distribution of its own insurance products through Hoken Minaoshi Hompo Group.
KEY QUOTES:
“Hoken Minaoshi Hompo Group is one of Japan’s leading insurance distributors, with a unique business model that integrates a retail shop network with call center operations. We believe the opportunity to invest in such a growing and innovative business is highly compelling and will enhance the value of our core distribution channel, the post office network, and contribute to our sustainable growth. Through this investment, we will further strengthen our strategic partnership with KKR, which began in 2023, while steadily advancing collaborative initiatives, including in our call center operations, to build a mutually beneficial relationship among the three companies, including Hoken Minaoshi Hompo Group.”
Tanigaki Kunio, Director And President, CEO, Japan Post Insurance
“We are proud to have received this investment from Japan Post Insurance and to have established a strong partnership that extends beyond capital to meaningful business collaboration. Through this funding, we will further enhance our service quality and strengthen our risk management framework, while accelerating our growth by leveraging our collaboration with Japan Post Insurance and KKR. Looking ahead, we will continue to deepen the partnership among the three companies, deliver sustainable value to our customers and society, and strive to further enhance our corporate value.”
Tomoki Usui, CEO, Hoken Minaoshi Hompo Group
“Japan Post Insurance’s investment reflects our shared conviction in Hoken Minaoshi Hompo Group’s differentiated platform and strong growth potential. Japan Post Insurance’s support and strategic collaboration will contribute to Hoken Minaoshi Hompo Group’s scaling of its platform across the country. We are very pleased to deepen our relationship with Japan Post Insurance through Hoken Minaoshi Hompo Group.”
Hiro Hirano, Deputy Executive Chairman Of KKR Asia Pacific And CEO Of KKR Japan
