Business Observability Platform Company Jigso Raises $7.5 Million

By Amit Chowdhry • Apr 2, 2023
  • AI business observability platform company Jigso announced it has raised $7.5 million in funding.

Jigso – an AI business observability platform – announced that it has emerged from stealth mode with $7.5 million in seed funding led by General Catalyst, Entrée Capital, and Jibe Ventures.

Jigso’s technology filters out the influx of unnecessary notifications and irrelevant organizational information by aggregating and mining the business’s applications, enterprise systems, and data, to present employees with the specific information they require. And with this investment, Jigso will further enhance its ChatGPT-style slack bot – called “Sidekick” while launching new business observability capabilities. Plus the company will also be expanding its team globally and bringing its products to new markets, focusing on North America and Europe.

The myriad of SaaS apps, dashboards, and databases in the modern workplace is placing a significant information burden on employees. And 80% of workers worldwide report that siloed data and information overload contribute to their daily stress and 35% of American employees report this specifically is adversely affecting their overall job performance.

The need for employees to conduct laborious searches and scan multiple systems to ascertain essential information is also an increasing problem. But with a Chat-GPT-like free-text search and track capability, Jigso’s Slack-based AI chatbot enables employees to get instant answers to queries and receive real-time updates and prompts regarding projects and activities that they have actively selected.

Jigso’s customizable approach means anyone in an organization can connect and configure its own Jigso in minutes. And employees can simply subscribe to particular streams of information by entering keywords or topics and are then notified of any activity within applications or communication channels. Plus it also enables businesses to gain perspective on which apps and SaaS tools are being effectively and actively used and which ones are not best suited to the company. And the result is a reduction in workplace SaaS fees of up to 50%.

Jigso is seamlessly onboarded in under 5 minutes and allows users to select which business apps can be integrated into the centralized platform. And Jigso is compatible with enterprise systems like Salesforce, Zendesk, Jira, Slack, Excel, ClickUp, Google Sheets, Gmail, and Calendar, with more being added constantly. The company’s solution is already working for leading companies across a multitude of industries including Bizzabo, Payem, Datagen and others.

KEY QUOTES:

“For far too long businesses have taken a top-down approach to enterprise technology, introducing a seemingly never-ending stream of business applications, data and processes. The result is frustrated employees who are hampered from completing their tasks and are being drowned in unnecessary organizational noise. By bringing all of a workplace’s applications into one central space, and then deploying our slack-based AI ‘Sidekick’ we are transforming workplace platforms and empowering employees to decide what information they need to receive and when. Our vision is for every employee to have their own AI business assistant which will reduce stress, make work far simpler and more agile, and drastically increase efficiency.”

— Or Shani, Jigso’s CEO and co-founder

“Founded by experienced entrepreneurs with extensive machine learning and enterprise technology acumen, Jigso’s team and approach immediately stood out in a crowded marketplace of enterprise solutions. We look to invest in responsible AI innovations that are set to make a lasting impact, and Jigso’s use of the latest AI to make humans more creative, productive, and empowered is perfectly positioned to do exactly that.”

— Quentin Clark, Managing Director of General Catalyst

“With quiet quitting still a major challenge for businesses of all sizes, the ability to alleviate employee stress, boost morale and enhance productivity makes Jigso an exceptionally timely solution. Jigso’s seamless integration and generative AI represents a game changer for employees struggling to make sense of the mountains of information they are met with every day and the company is positioned to be a must-have solution for businesses of all sizes.”

— Avi Eyal, Managing Partner of Entrée Capital