Jordan Partners has made a strategic growth investment in Vanguard Claims Administration, Inc., a third-party administration and independent adjusting platform serving the property and casualty insurance market, as Vanguard looks to expand its national footprint and deepen its technology and reporting capabilities.
The financial terms were undisclosed and it positions Vanguard to invest further in infrastructure supporting complex insurance programs, including technology, data reporting, and client service operations. The company also plans to pursue a disciplined acquisition strategy focused on consolidating founder-owned TPA and IA firms into a larger platform while maintaining continuity for clients and employees.
Based in Raleigh, North Carolina, Jordan Partners said the investment aligns with its focus on capital-efficient, technology-enabled services businesses operating in complex business-to-business markets, including insurance and financial services. Vanguard, which traces its roots to 1997 and is family-owned, serves global Lloyd’s of London markets as well as an expanding set of U.S. insurance customers. The firm provides end-to-end claims management services to P&C carriers and other program structures, including managing general agents, Lloyd’s syndicates, risk retention groups, and self-insured clients nationwide.
The transaction comes as insurers and insureds increasingly rely on outsourced claims administration to handle rising claims complexity, heavier compliance requirements, and expectations for faster, more transparent outcomes. Vanguard is positioning its integrated TPA and IA model to compete in that environment by pairing high-touch service with technology-enabled workflows, while using acquisition integration to broaden capabilities and geographic reach.
Support: Evolve Capital Partners served as exclusive financial advisor to Vanguard. Gunderson Dettmer served as legal counsel to Jordan Partners, and Wiggin and Dana served as legal counsel to Vanguard.
KEY QUOTES:
“Vanguard represents exactly the type of business we seek to partner with—an exceptional founder-led platform with a high integrity culture, deep client relationships, and clear opportunities for scalable growth. Their combination of service intensity and operational discipline positions them at the forefront of the TPA and IA markets. We are honored and excited to partner with the Vanguard team to support their next phase of growth, expand their national footprint, and help provide a lasting home for founder-owned businesses seeking a thoughtful and aligned succession solution.”
Gordon Green, Co-Founder and Partner, Jordan Partners
“Since 1997, our family has built Vanguard around one simple principle: serve our clients and partners with integrity, accountability, and personal commitment. As we looked toward the next chapter, it was essential to find a partner who respected our culture and shared our belief that people and relationships drive lasting success. Jordan Partners brings not only capital but also aligned values and long-term vision that will allow Vanguard to grow while remaining true to who we are.”
Robert Gilliam, Founder and Chairman of Vanguard Claims
“This partnership marks an exciting step forward for our organization. Jordan understands the balance between investing in scalable infrastructure and preserving the service-first approach our clients have come to expect. With Jordan’s strategic support, we will continue to enhance our technology and reporting capabilities, expand our client service teams, and thoughtfully grow our platform through acquisitions without compromising the personal approach that defines Vanguard.”
Brian Gilliam, President and CEO of Vanguard Claims
