JSI Buying Contact Center Services Company LogicomUSA

By Amit Chowdhry • Yesterday at 6:41 PM

Stone-Goff Partners (SGP), a lower middle-market private equity firm investing in technology-driven business-to-business service companies, announced the acquisition of LogicomUSA, a premier provider of voice, network, and 24/7 contact center services to broadband providers and electric cooperatives nationwide, by SGP portfolio company JSI.

Logicom focuses on delivering a technical support experience through an interactive knowledge base, custom contact center platform, and Bring Your Own Agent (BYOA), an easy-to-use platform that offers operating teams the ability to scale, customize, and deliver outstanding service on their terms.

KEY QUOTES:

“This acquisition further solidifies JSI as a premier end-to-end solutions provider for broadband service providers, reinforcing its position as a trusted partner in an increasingly complex and competitive industry. By integrating Logicom’s voice, network, and contact center expertise with JSI’s deep capabilities across engineering, compliance, tax, regulatory, and managed services, we are enhancing JSI’s ability to deliver comprehensive, high-value solutions that help broadband providers scale and succeed.”

– Laurens Goff, Co-Founder and Managing Partner of Stone-Goff Partners

“JSI and Logicom are united in our commitment to equipping broadband providers with the solutions they need to expand, operate efficiently, and navigate an evolving industry. By joining forces, we are enhancing our ability to deliver seamless, integrated support that drives long-term success for our clients. We look forward to leveraging our combined expertise to create even greater value for the broadband providers and electric cooperatives we serve.”

– David Makuen, CEO of JSI

“Logicom has always been at the forefront of innovation, evolving to meet the needs of our clients. By joining JSI, we are not only strengthening our ability to deliver technology-driven solutions, but we are also gaining a partner that shares our vision for empowering broadband providers.”

– Noah Southerland, CEO of Logicom