justfly.com is a Momentum Ventures subsidiary dedicated to being your North American online travel companion. Since 2014, the company’s efforts have centered on connecting our U.S. customers with over 400 airlines around the world, making travel more accessible and enriching. Pulse 2.0 interviewed justfly.com CEO Henri Chelhot to learn more about the company.
Henri Chelhot’s Background
Could you tell me more about your background? Chelhot said:
“Technology has always been my forte for streamlining complex industries, and travel is no exception for disruption potential. Since joining justfly.com.com more than 10 years ago. I came from an e-commerce and consumer technology background specializing in digital transformation projects that maximize operational workflows for thousands of companies. But I also strive to improve customer in-platform experiences. I possess the skill set at the intersection of revenue-producing business growth and sustained customer loyalty to create processing efficiencies and subsequent alterations from statistical insights.”
“As the CEO, I guide the growth plan for justfly.com.com. I manage the growing list of airline and hotel partners while ensuring products and platforms are up to date in order to provide travelers with the best possible booking experience. I align with technology, marketing, and customer experience initiatives to guarantee we’re delivering reasonably priced travel solutions without hassle while understanding where the market is heading.”
Favorite Memory
What has been your favorite memory working for the company so far? Chelhot reflected:
“One moment I’m most proud of was when we all banded together as a team during the pandemic. Many travelers had canceled trips, or re-booked, while travel restrictions changed by the day. To see my team rally for such inconvenient times with altruistic intentions to provide concrete solutions was a reassuring sign that we were on the right path for our customers to facilitate and demystify travel.”
Core Products
What are the company’s core products and features? Chelhot explained:
“justfly.com.com is an online travel agency for flights, hotels, and car rentals. What makes us unique? We’re innovative. Using AI, we compare prices across our inventory of 400,000+ air carriers to yield the lowest prices and optimal flights. We provide seamless search and purchase results for the customer, exactly what they want. Our educated customer service representatives are on hand to answer any questions before, during, and after your flight.”
Challenges Faced
Have you faced any challenges in your sector of work recently? Chelhot acknowledged:
“The most complicated part about travel in 2025 is pricing and fluctuating consumer demand. As a solution, we’ve established dynamic pricing, advanced predictive analytics, and longstanding partnerships with airlines and hotels to guarantee that we’re getting the best price for our customers and the most flexible cancellation policies for the customer in comparison to an unpredictable marketplace. justfly.com.com has been in the know since day one.”
Evolution Of The Company’s Technology
How has the company’s technology evolved since launching? Chelhot noted:
“From Day 1, justfly.com.com has focused on providing the user with accuracy, ease, and accessibility. Our latest development is Mila, our virtual travel assistant, who will assist customers with price inquiries, actual booking, and real-time travel information such as changes. Mila is the wave of the future as she employs AI to make the planning process easier and more personalized.”
Customer Success Stories
When asking Chelhot about customer success stories, he highlighted:
“The success story that stands out to me is the last-minute traveler who required an international flight to visit a sick family member overseas. justfly.com.com located him an inexpensive fare with changeable rebooking options which he never would have discovered so last minute without our AI-powered search integration features. These are the success stories that justify it all for assisting people in booking travel and being able to guarantee a smooth experience getting them to where they need to be.”
Funding/Revenue
When asking Chelhot about the company’s funding and revenue details, he revealed:
“While we can’t give specific numbers, justfly.com.com saw consistent growth with consistent bookings as the world post-pandemic gradually opened and travelers grew more interested in travel. In the foreseeable future, we’ve planned to expand operations, grow partnerships, and continue developing the platform for sustained efficiencies and profitability. Daily word of mouth from such endeavors is attributed to current growth.”
Total Addressable Market
What total addressable market (TAM) size is the company pursuing? Chelhot assessed:
“The online travel booking market is projected to surpass $1 trillion globally by 2030. justfly.com.com plans to capitalize on this expanding market by offering the lowest fares, straightforward booking, and streamlined customer support. We expect to penetrate the domestic and international markets as people increasingly seek online travel options.”
Differentiation From The Competition
What differentiates the company from its competition? Chelhot affirmed:
The following are the competitive advantages of justfly.com.com:
1.) Speed: justfly.com.com has its own proprietary AI search engine that returns thousands of fare results in seconds for travelers.
2.) Pricing: justfly.com.com has a special relationship with certain airlines that allows justfly.com.com to present low-priced airfare options that cannot be found through other means of travel accommodation.
3.) Support: justfly.com.com possesses the technological and human resources to meet traveler demands both during and after the booking process to ensure satisfaction.
Future Company Goals
What are some of the company’s future company goals? Chelhot pointed out:
“We’re expanding in these three areas: AI capabilities to further personalize client travel, new airline/hotel partners to provide our clients with even more exclusive offerings, and upgraded itinerary experience from live travel notifications to personalized suggestions for travel.”
“We want justfly.com.com to be the go-to platform for effortless travel, making every step—from planning to arrival—as seamless as possible.”
Additional Thoughts
Any other topics you would like to discuss? Chelhot concluded:
“One aspect I want to note is the evolution of travel booking due to Artificial Intelligence. It’s no longer about the cheapest fare; it’s the fare for the future, hyper-personalization, and real-time adjustments. We’re excited to be at the forefront of this next generation for travelers not only to save money but to have a better and more efficient experience.”
