Leading conversational GenAI platform company Kasisto (the creators of KAI) announced the appointment of Don Layden as Executive Chairman of its Board of Directors. This announcement coincided with the closing of Kasisto’s Series D funding round. This brought the company’s total funding to $90 million.
This new funding round and enhanced leadership will further solidify Kasisto’s position as a leader in conversational and generative AI solutions that empower financial institutions of all sizes to improve customer engagement and workforce capabilities.
Kasisto’s recent advancements, especially with KAI Answers, are ready to transform how financial institutions manage customer service and internal operations. And KAI Answers equips employees with immediate access to accurate information drawn directly from a financial institution’s knowledge base, reducing the time needed to locate critical data. Additionally, Kasisto’s virtual assistants can now leverage KAI Answers’ generative AI capabilities to produce precise responses based on internal and public-facing documents, streamlining customer service and enhancing the overall experience.
KEY QUOTES:
“I am thrilled to join Kasisto at such a pivotal time in the evolution of AI-driven interactions within the financial sector. The potential to redefine customer engagement and improve operational efficiency through our advanced conversational and generative AI solutions is immense. I look forward to collaborating with the talented team at Kasisto to accelerate our innovation and deliver exceptional value to our customers and partners.”
–Don Layden
“With the infusion of new capital and Don’s strategic leadership, we are well-positioned to enhance our market presence in conversational and generative AI for financial institutions. Our focus remains on delivering value to our customers and shaping the future of AI in banking.”
–Kasisto’s CEO & Co-founder, Zor Gorelov
