Field Service Management Company KloudGin Secures $8.2 Million

By Annie Baker ● July 29, 2020
  • KloudGin — the leading provider of AI cloud-based field service and asset management solutions — announced that it has raised $8.2 million in Series A funding.

KloudGin — the leading provider of AI cloud-based field service and asset management solutions — announced that it has raised $8.2 million in Series A funding from Cloud Apps Capital Partners. In connection with the funding round, Cloud Apps Capital Partners venture partner Andy Stinnes will join KloudGin’s board of directors.

This round of funding will be used to accelerate the company’s growth and support digital transformation and the customer experience in verticals like energy and utilities, telecom, oil and gas, manufacturing, and other industrial and commercial service markets.

Launched by a group of former Oracle executives, the KloudGin platform combines field service and asset management based on a single-cloud architecture that reduces costs and increases reliability and capability by connecting customers, employees, and assets with artificial intelligence-powered access to information on any device. Launched for the workers who use it most, KloudGin enables companies to reimagine their processes, customer experience, and worker productivity to meet the challenges of today and the demands of tomorrow.

KloudGin’s focus on last-mile field worker productivity and end-customer engagement has been attracted for a variety of enterprise and municipal utility customers such as California Water Service.

The KloudGin bench of partners and sell-through channels includes enterprise and mid-market VARs, consultants, and vendors such as EY, Black & Veatch, PwC, Infosys, HCL, and Sage Intacct — who rely on KloudGin to deliver outstanding results to their clients and are counted as a critical component of KloudGin’s market traction.

KEY QUOTES:

“Our suite of products is helping companies address the challenges of managing aging infrastructure and field service operations by allowing customers to quickly create digital-native processes, customer experiences, and worker productivity tools that return immediate ROI while unlocking new revenue streams and business models. By eliminating traditional information and process silos we enable existing business models to morph to serve new market opportunities and combat competitive threats.“

— Vikram Takru, co-founder and CEO of KloudGin

“This market has long been dominated by outdated and over-engineered on-prem or private cloud solutions that are expensive and inflexible. But enterprise customers are yearning for a modern, mobile-first, pure-cloud solution that allows them to innovate their service and engage an increasingly millennial field service workforce. KloudGin offers the right solution at the perfect time.”

— Andy Stinnes, Venture Partner at Cloud Apps Capital Partners

“KloudGin’s mobile field service, asset management, and connected customer solutions enabled Cal Water to measurably improve the efficiency and user experience for our customers and employees. The KloudGin platform allows us to quickly and effectively schedule our field crews and connect in near real-time with our two million customers.”

— Michael Luu, Vice President of Customer Service and CIO, California Water Service

“In a rapidly changing world, it is more critical than ever for enterprises to harness smart, digital technology to help future-proof all aspects of their operations and reinvent service offerings to deliver a better service experience for their customers. KloudGin’s vision of combining asset and field management into one platform helps eliminate data silos, improve cross-department efficiency, and accelerate the digital transformation of a wide range of critical business initiatives.”

— Joe Zhou, Senior Managing Director, Black & Veatch Management Consulting