Kouper, a health technology platform designed to transform care transitions, emerged from stealth with $10 million in funding from General Catalyst, 25Madison, and CVS Health Ventures. The company’s goal is to support the millions of patients transitioning across healthcare settings annually in the US. This funding also included several prominent healthcare angel investors and will be used to grow further and develop the Kouper team and product.
Value proposition: The period following hospital discharge is widely recognized as the most critical and vulnerable in a patient’s care journey. And without thoughtful management, patient outcomes and health care spending can spiral out of control, contributing to over $50 billion in annual avoidable readmission costs. Kouper tackles this challenge by utilizing AI-based infrastructure to improve patient engagement, automate scheduling, and capture data as patients move from the emergency room, inpatient, and urgent care settings.
Kouper is transforming how health care organizations manage patient care transitions by directly integrating with health systems to harness real-time, contextual data across the care continuum. And its AI-based data platform unifies fragmented, siloed information to deliver a rich, longitudinal view of the patient journey—especially following hospital-based events.
By tapping into Kouper’s intelligent infrastructure, health systems, and risk-bearing entities can dramatically enhance their transitions of care programs, boosting patient access, coordination, and outcomes without the burden of added full-time employees or complex change management. And Kouper empowers organizations to do more with less, while keeping patients at the center of every care decision.
Platform efficiency: Kouper can be fully deployed in as little as four weeks, delivering rapid time-to-value. And among its health system partners, the platform has driven over a 50% increase in patient engagement and more than a 60% improvement in post-discharge and emergency department follow-up appointments—accelerating impact where it matters most.
KEY QUOTES:
“The journey through the American health care system is fraught with challenges and can be particularly difficult when transitioning from the hospital to the home setting. A combination of our team’s lived experience and iteration with our incubation partner 25m Health laid the foundation for Kouper and our absolute focus on creating a personalized transition of care experience for every patient leaving the hospital. Our team and customer base are growing rapidly and the validation we’ve received from our health system customers has been incredibly encouraging.”
Salman Ali, Co-Founder and CEO of Kouper
“Kouper is solving one of the most critical challenges in health care by addressing the failures in care transitions that hurt patients and burden systems. Salman, Ablimit, and the team are building core infrastructure that brings accountability, continuity, and better outcomes. We are proud to support their patient centered, data driven approach as they expand to more health systems across the country. This is Health Assurance in action.”
Chris Bischoff, Managing Director and Global Head of Health Assurance at General Catalyst
“Salman and Ablimit are passionate about simplifying care transitions, and their deep empathy shines through in both the quality of their product and the tens of thousands of patients they’ve helped. With new mandatory episode-based payment models like TEAM emerging, it’s more important than ever for health systems to adopt Kouper’s comprehensive, AI agent-powered transitions of care platform at scale. We’re proud to continue supporting the team as they bring their vision to life.”
Merrill Anovick, General Partner at 25Madison
“I first met Salman and his team a couple of years ago while working to launch one of our hospitals in Texas. Since then, they have demonstrated a systems-level approach to building a market-leading transitions-of-care offering. We’ve been excited to expand our partnership with Kouper across several of our hospitals.”
Chris Frost, MD, Senior Vice President, Chief Medical Officer and Chief Quality Officer, LifePoint
“As the leader of one of the largest clinically integrated networks in the country, serving over 550,000 aligned lives, I know that transitions of care are critical to our success. We are excited to partner with Kouper to equip our Care Hub teams with cutting-edge analytics and AI-enabled support, empowering our staff to deliver even better care.”
Courtland Keteyian, MD, MBA, MPH, Interim President/CEO, Mosaic Clinically Integrated Network, Henry Ford Health
“Ascension Saint Thomas is excited to pilot Kouper at our Nashville Midtown site. Kouper’s ability to connect hospitalized and ER patients to timely follow up care is a best practice idea we are pleased to strengthen.”
A. Brian Wilcox, Jr. MD, Chief Clinical Officer, Ascension Saint Thomas
