KredosAi, an AI-native customer engagement startup, announced seed funding to expand its platform. The round follows its RCS deployment with UScellular, the fourth-largest wireless carrier in the U.S., demonstrating platform traction and readiness. The closed funding round was led by Okapi Ventures, with participation from StartFast Ventures, SeaChange Fund, Early Light Ventures, Stout Street Capital, and SaaS Ventures.
KredosAi helps enterprises engage past-due customers with empathy, easing payments and strengthening relationships. By integrating RCS, it offers branded, interactive messaging for personalized experiences at scale, setting a new digital engagement standard. Trusted by Tier 1 Telcos and auto lenders, it aims for better customer outcomes.
KredosAi’s platform combines conversational intelligence, RCS messaging, and real-time data. It tests thousands of messages to boost engagement, reduce churn, and improve loyalty through timely, relevant, human-first messaging.
As AI platforms transform customer engagement, brands seek tools combining empathy, efficiency, and ROI. With the funding, KredosAi plans to expand into new markets, enhance AI capabilities, and grow sales and marketing for enterprise clients in telecom, auto lending, and finance.
KEY QUOTES:
“Enterprises have long struggled to reach past-due customers with empathy and context at scale. Our platform is redefining that relationship. The UScellular launch proves that intelligent human first messaging can drive results. With this round, we’re ready to scale that with other enterprise partners.”
Balaji Sridharan, Co-Founder and CEO of KredosAi
“We’re excited about the evolution of AI-powered, hyper-personalized customer engagement, but what sets KredosAi apart is their real-world execution. They’re the first to deliver RCS at production scale with a proprietary AI feedback loop that’s driving measurable ROI not just in engagement, but in cash conversion and payment recovery. Their vertical go-to-market strategy shows a clear understanding of enterprise needs, and we’re proud to back them as they scale this advantage.”
Jeff Bocan, Partner at Okapi Venture Capital
