M-Files has rolled out a set of updates to its global partner program aimed at expanding partner revenue opportunities, strengthening enablement and support, and tightening coordination with the company’s field sales organization. The company said the enhancements are designed to help solution providers accelerate growth while delivering stronger outcomes for customers adopting context-enriched document management.
The expanded program is being led by Mike O’Neill, M-Files’ Global Vice President of Channel and Alliances, who joined the company in October 2025. M-Files is positioning the refreshed framework as the next phase of its channel strategy, with an emphasis on performance, deeper collaboration, and shared value creation across the partner ecosystem.
The updated program includes new incentives and tiered benefits intended to improve partner profitability and speed deal execution, along with expanded co-marketing opportunities. M-Files also highlighted advanced training and certification pathways, as well as additional support resources to improve partner readiness and customer delivery. Another focus is closer alignment with M-Files field sales through joint business planning, expanded engagement models, and more coordinated go-to-market efforts.
M-Files also said partners will receive earlier access to product features and solutions as part of the program enhancements, which the company framed as a way to help customers reduce operational friction, streamline compliance, and stay ahead of the competition. The company describes its platform as a context-first, metadata-driven document management system that organizes information based on what it is rather than where it is stored, and it emphasizes integration with Microsoft 365 and other business applications.
M-Files said the program updates reflect continued investment in its partner ecosystem as demand increases for context enriched document management systems, and it expects the refreshed structure to support long term growth for both the company and its channel network.
KEY QUOTES
“Mike joined M-Files at a pivotal moment for our partner ecosystem,” said Matt Marriott, Chief Revenue Officer, M-Files. “As demand for context-enriched document management systems accelerates, partners are central to how we scale. Mike’s deep channel expertise and proven success building high-performing partner models ensures we are laying a strong foundation for long-term, partner-first growth. He is already shaping the next evolution of our program— strengthening enablement, amplifying revenue opportunities, and ensuring our partners have the strategic support they need to thrive.”
Matt Marriott, Chief Revenue Officer, M-Files
“Our partners are a critical component of the M-Files business,” said O’Neill. “We are investing across the board to provide unmatched resources, incentives, and support — empowering our partners to deliver transformative, context-first solutions that give organizations a true performance advantage.”
Mike O’Neill, Global Vice President of Channel and Alliances, M-Files
“Our partnership with M-Files has always been rooted in a shared commitment to innovation. We know that deeper alignment with the M-Files team will help us build cutting-edge capabilities that drive transformational results for our clients. We’re energized by this next chapter and confident it will unlock new opportunities for joint growth and long-term customer success,” Sandra Bembenek, CEO of Strickland Solutions.
Sandra Bembenek, CEO, Strickland Solutions
“M-Files continues to raise the bar for partner-centric innovation. Their context-first document management system helps us solve complex information challenges at scale and provide even more value to our customers. The evolved partner framework gives us the strategic backing to grow confidently, and we look forward to accelerating our joint success in the year ahead,” said Bastiaan Brefeld, Information Management Specialist, GeONE | Amista.
Bastiaan Brefeld, Information Management Specialist, GeONE | Amista
