Masabi, a provider of enterprise SaaS fare collection technology for public transport, has acquired Passenger Technology Group Ltd., a U.K.-based passenger information and ticketing company, in a move aimed at strengthening Masabi’s end-to-end mobility platform. Financial terms were not disclosed.
Masabi said the deal combines its fare collection, payments, and back-office platform, Justride, with Passenger’s white-label mobile apps, websites, and real-time information tools used by public transport authorities and operators across the U.K.
Masabi framed the acquisition as a step toward a more connected, cloud-based mobility platform that supports both operators and passengers, enabling cities and transport authorities to modernize and adopt more seamless, data-driven transit systems. Passenger, for its part, positioned the transaction as an opportunity to scale its customer experience platform into new markets while continuing to serve its existing clients.
Masabi said the combined offering supports a “plan-pay-ride” passenger journey that brings together mobile ticketing, account-based ticketing, and open payments. The company outlined a shared vision with Passenger focused on connected, customer-centric, cloud-native public transport, emphasizing integrated journey experiences from planning and payment through boarding and real-time updates, alongside the operational benefits of modern systems that can scale and adapt more quickly. Masabi also highlighted the role of improved data in enabling better operational decisions and more relevant passenger communications.
The company said Masabi and Passenger will work to deepen product integration, expand functionality, and enhance support capabilities while ensuring continuity of service for existing customers. Masabi also noted it will showcase capabilities from the combined companies at Transport Ticketing Global in London on March 17–18.
KEY QUOTES
“Passenger has cultivated an excellent reputation for delivering intuitive, high-quality digital experiences that put customers first,” said Brian Zanghi, CEO at Masabi. “By combining Passenger with Masabi’s offerings, we will accelerate our vision of a fully connected, cloud-based mobility platform that can serve both operators and passengers worldwide. This acquisition enhances our ability to support cities and transport authorities and operators as they modernize and move toward more seamless, data-driven mobility systems.”
Brian Zanghi, Chief Executive Officer, Masabi
“This deal is the beginning of an exciting new chapter for Passenger,” said Tom Quay, CEO at Passenger Technology Group Ltd. “Masabi is a company that shares our focus on innovation, reliability, and improving public transport for both operators/authorities and passengers. Joining the global SaaS fare collection leader gives us the opportunity to scale our technology and bring the Passenger customer experience platform to new markets, while continuing to serve existing clients with the same commitment and agility they have come to expect.”
Tom Quay, Chief Executive Officer, Passenger Technology Group Ltd.
