Mercer Advisors, a national wealth management and financial planning firm, unveiled the second generation of Aspen. Aspen is the firm’s proprietary AI-enabled ecosystem that powers its full-spectrum family office offering.
Developed over the past three years, Aspen 2.0 is now deployed across the firm’s more than 1,100 interdisciplinary wealth professionals. The platform was built to address fragmented data and technology that hinders collaborative service delivery, creating a single, unified environment for advisory teams.
Aspen maps the relationships between the firm’s clients, team members, and services being provided, forming a unified knowledge graph. It connects client data, acts as a system of record, and integrates directly into specialist systems across advisory domains. This architecture allows Mercer Advisors to deploy AI tools within workflows alongside team members in a supervised manner.
Aspen powers hundreds of thousands of discrete actions each year for the firm’s more than 42,000 clients. It supports core advisory work, including building financial plans, managing portfolios, and preparing tax returns, and embeds documents, email, meetings, and other communications to provide shared context across interactions.
The platform features integrations with technology providers including Orion, Box, eMoney, Estately by FreeWill, Pontera, Salentica, Salesforce, Zoom, and Microsoft. It also includes multi-custody integrations with Charles Schwab, Fidelity Investments, Raymond James Financial, Goldman Sachs, and others.
Aspen also plays a role in Mercer Advisors’ acquisition integration efforts, helping bring newly acquired teams onto a unified system and streamlining onboarding and training. Mercer Advisors said the platform’s technology was developed with its technology team, led by Chief Technology Officer Christine Cataldo, alongside technology partners including Avantos, an AI-native operating system for financial services firms.
KEY QUOTES:
Our ultimate aspiration is to deliver the highest standard of financial care to families and create the context where leading fiduciary professionals can do the best work of their careers. For families, Aspen allows us to deliver the full capabilities of a $110B+ family office through each of 450 advisors. For our teams, it is the engine that simplifies the coordination and execution of work, so they can spend more time with clients while also doing more for them.
Daniel Gourvitch, President of Mercer Advisors
Aspen is a testament to our belief in working as one team for the benefit of every client. At its core, Aspen orchestrates the collective intelligence and capabilities of our planning, investing, tax, and estate professionals in delivering a cohesive family office experience.
Dave Welling, Chief Executive Officer of Mercer Advisors
