Mews, a global hospitality operating system provider, announced its acquisition of DataChat, a U.S.-based AI analytics company specializing in natural language data interaction and automation. The acquisition marks a significant step forward in Mews’ mission to usher in the era of agentic hospitality, where intelligent systems autonomously manage operations, optimize performance, and empower staff to focus on the guest experience.
Founded by leading AI engineers and data scientists, DataChat has built a reputation for innovation in natural language processing (NLP) and data-driven automation across industries such as retail, telecommunications, and financial services. Its conversational intelligence platform enables users to directly engage with business data through natural language queries—generating workflows, predictive models, and insights automatically without technical expertise.
Integrating DataChat’s technology will strengthen Mews’ AI capabilities across its hospitality ecosystem, accelerating the development of autonomous and semi-autonomous agents that enhance reservations, operations, revenue optimization, and guest engagement. These AI agents will help hoteliers make real-time data-driven decisions and deliver personalized experiences at scale.
The acquisition is part of Mews Ventures’ strategic investment program, which focuses on expanding innovation through partnerships and acquisitions that extend the company’s capabilities. With DataChat’s patented data analytics and conversational frameworks, Mews plans to fast-track its roadmap toward an AI-first, agent-driven operating system that continuously learns and adapts to industry needs.
KEY QUOTES:
“From bookings to check outs, every guest moment generates data – positioning hospitality among the world’s most insight-rich industries. The true opportunities lie in unlocking that data to power smarter, more intelligent operations. With DataChat’s exceptional team and technology, we’re moving beyond systems that simply assist hoteliers – toward intelligent platforms that evolve in real time, learning from every interaction. With this step, Mews is defining the future of agentic hospitality.”
Richard Valtr, Founder, Mews
“At DataChat, we’ve built technology that bridges the gap between human understanding and machine capability. By combining conversational interfaces with automated data reasoning, we’re going to be building agents that understand intent, reason across data sources, and act autonomously which will bring an entirely new level of intelligence and personalization to hospitality. This will mean Mews hoteliers can get answers to questions without having to run or interpret reports.”
Viken Eldemir, Chief Executive Officer, DataChat
