- Nexthink — a leader in digital employee experience (DEX) management software — recently announced a $180 million Series D financing round, reaching a valuation of $1.1 billion
Nexthink — a leader in digital employee experience (DEX) management software — recently announced a $180 million Series D financing round, reaching a valuation of $1.1 billion. And Permira — through its Growth Opportunities Fund — led the round alongside existing investors including Highland Europe and Index Ventures.
The company also announced that Bruce Chizen, former CEO of Adobe and senior advisor at Permira, will join its board of directors. And the latest round will be used to accelerate Nexthink’s innovation, rapid growth and expansion, particularly in the US.
Nexthink provides the most complete digital experience management platform to IT teams to discover, monitor, and proactively improve the digital services they provide to their employees. And according to a new survey, 96% of the technology executives agree that employee experience is an essential part of what IT teams do, yet over a third (34%) rely on manual methods to collect experience information and nearly half (46%) don’t measure their employees’ digital experience at all.
And Nexthink’s platform provides IT with a cloud-native solution that enables unprecedented insight into employees’ daily experiences of technology at the device, application, and network level. And the solution’s unique event-level visibility and advanced visualizations make troubleshooting dramatically easier, empowering IT teams to continuously improve employees’ digital experiences, solving problems in minutes instead of days.
The company is now close to 700 employees and plans to reach 900 by the end of 2021, hiring in all major locations in the U.S., Europe, and India. And during 2020 Nexthink has continued its hypergrowth crossing the $100 million ARR, adding 180 customers and reaching 1,000 worldwide including 200 of the Global 2000 and a total of 11 million employees.
Last year, Nexthink released major innovations in the market including the most complete Remote Worker experience solution, Experience Optimization for proactive support teams, additional virtualization capabilities and Persona Insight.
This deal is scheduled to close in Q1.
KEY QUOTES:
“The rise in remote working has dramatically accelerated the need for Digital Employee Experience, as a big part of all the interactions that employees have with companies are now digital. We see a huge opportunity ahead of us to redefine the future way in which companies will provide digital workplaces to their workforce. Bruce is a terrific addition to the team. At Adobe he transformed the way people work by providing delightful experiences to millions of software users. Now we can do the same with the employees of thousands of companies around the world.”
— Pedro Bados, CEO and Co-founder of Nexthink
“Nexthink has seen outstanding growth in recent years. With the move to remote and hybrid digital workplaces, digital experience is everything in the enterprise and it is a critical component to employee satisfaction. With this latest round, Nexthink is poised to reimagine the role of IT for the world’s largest brands and give them the platform they need to deliver the best experiences at work.”
— Bruce Chizen, Senior Advisor for Permira
“Nexthink is a clear global market leader, offering excellent support and services to its clients. Using our experience and know-how in infrastructure software, particularly prior investments such as TeamViewer, we look forward to partnering with Pedro and his team to drive growth across the firm.”
— Stefan Dziarski, Partner at Permira
“Disruptive SaaS leaders that deliver clear productivity and employee experience benefits in today’s fast changing world are a key focus area for us at Permira. Nexthink is a great fit with the investment strategy of Permira’s Growth Opportunities Fund given its strong growth and technology focus.”
— Pierre Pozzo, Principal at Permira
