Switzerland-Based Digital Employee Experience Management Company Nexthink Raises $85 Million

By Dan Anderson ● December 17, 2018

Nexthink, a Canton de Vaud, Switzerland-based digital employee experience management software company, has announced it has raised $85 million in funding led by Index Ventures. Existing investors Highland Europe, Forestay Capital, VI Partners, Auriga Partners, and Galéo Capital also participated in this round. Plus new investors TOP Funds and Olivier Pomel (Datadog co-founder and CEO) joined as well.

With this round of funding, Nexthink is going to accelerate its global sales efforts and drive the continued enhancement of its digital employee experience management platform for enterprises. Plus it will fuel the company’s international growth and expansion in key markets like the U.S. Neil Rimer, founder and partner of Index Ventures, is joining Nexthink’s board of directors in conjunction with this funding round.

“The job of the IT is to provide great services to employees and today they have been struggling with how to do this while reducing costs. This issue is compounded by expectations from a workforce that demands great quality of IT systems at work. We believe the answer is to add an employee-centric view of the IT and we have the most powerful platform to achieve that,” said Nexthink co-founder and CEO Pedro Bados in a statement. “We plan to use the funds to continue growing in our key markets and add fuel to our product development teams. We have many great innovations in the pipeline.”

The company has seen tremendous growth and has become a leader digital employee experience over the past few years. And its technology enables IT departments to become proactive by having real-time visibility across the digital workplace and gather real-time feedback from employees. 

As a result, customers experience up to 30% reduction of IT incidents — which helps them see dramatic savings in support costs and causes less employee frustration. Plus the platform allows companies to transform the digital workplace with real-time analytics across the whole end-user computing landscape.

The company has more than 7 million endpoints across 900 enterprise customers such as Adobe, Advocate Healthcare, BlackRock, Commerzbank, Safran, Sega HARDlight, Tiffany & Co., Vitality, Wipro, and Western Union.

“Businesses around the world are becoming more employee-centric. They have recognized that talent is their biggest asset and that a better experience for their workforce is a real competitive advantage. By proactively measuring the performance of IT systems from the employee’s point of view, Nexthink removes the frustrations that many employees encounter almost every working day,” added Rimer. “Based on this compelling proposition, Pedro and his team have created a leader in a category that is forecast to expand significantly over the coming years. We’re thrilled to be working with Nexthink.”