Notch has raised $30 million in Series A funding, bringing its total funding to $45 million. The round was led by Headline with participation from Lightspeed Venture Partners, Jibe Ventures, Illuminate Financial, and Phoenix Insurance.
The funding will be used to accelerate the company’s expansion across the United States and to further develop its platform, an AI operating system for regulated industries such as insurance and financial services.
Founded in 2021 and led by CEO Rafael Broshi, Notch provides AI agents that automate and execute operational workflows across both conversational and back-office processes. The platform enables organizations to deploy AI systems that maintain compliance, governance, and auditability, key requirements in regulated environments.
Notch’s technology supports a wide range of use cases, including policy servicing requests, claims intake, underwriting submissions, and internal operations support. Its AI agents can process documents, extract structured data, classify and route workflows, and assist employees in querying complex files using natural language, delivering traceable, structured outputs.
The company said its platform addresses a major gap in the market, where many AI solutions focus on isolated tasks rather than end-to-end workflow execution. By connecting customer interactions directly to operational processes, Notch aims to help enterprises move beyond pilot programs and deploy AI at scale while maintaining strict oversight.
Notch reported significant growth over the past year, including a 12x increase in annual recurring revenue, with adoption across global insurers, financial services firms, and other regulated organizations.
KEY QUOTES:
“The insurance industry is beginning to understand the full potential of agentic AI. However, much of the market today is focused on point solutions that automate individual tasks, resulting in fragmented systems and mounting technical debt. The bigger opportunity is connecting broker and policyholder interactions directly to governed, compliant operational execution across the insurer’s core workflows. That’s where AI moves from incremental efficiency to a real end-to-end competitive advantage.”
Rafael Broshi, Co-Founder And CEO Of Notch
“The insurance industry has moved beyond experimenting with AI and is already using it in day-to-day operational workflows. The hard part is building systems that meet governance and reliability requirements while also improving the customer experience. Policyholders expect to handle actions on their own, get answers quickly, and communicate in natural language that understands their situation. That combination is very difficult for most companies to build internally. You need to be able to explain every decision it makes, keep it under control, and trust that it’s consistently accurate. Notch has created a system that does just that.”
Gil Tamir, Deputy CEO And Director Of Innovation And Technology At Phoenix Insurance
