OneSpan announced the next evolution of its Digital Agreements portfolio, expanding OneSpan Sign beyond electronic signatures with new and planned capabilities designed to improve agreement preparation, identity verification, document assurance, and downstream business workflows.
The company said the expansion is intended to help financial institutions and other organizations complete customer-facing agreements faster while maintaining stronger controls around high-risk transactions.
OneSpan’s broader strategy reflects a shift in digital agreements from simply capturing a signature to managing the full process surrounding an agreement.
That includes preparing documents, helping customers understand what they are signing, verifying identities and information, detecting problems before completion, protecting document integrity, and moving completed agreements into the systems that support the next business action.
OneSpan is adding a redesigned user experience and unified dashboard intended to make agreement preparation and management easier for employees.
The company is also introducing AI-assisted field placement to reduce manual setup work.
AI-generated signer summaries and question-and-answer capabilities are designed to help customers understand agreements more clearly before completing them.
OneSpan said these tools are intended to reduce delays across the process from document preparation through signature.
The company is also expanding assurance capabilities for transactions that require stronger identity and document controls.
Those capabilities include automated good order document checks, advanced biometric identity verification, support for digital credentials and wallets, and attachment tampering detection.
The goal is to help organizations identify issues earlier while reducing the need for additional manual review.
OneSpan is also increasing its focus on connecting agreements directly to downstream business systems.
Expanded integration capabilities are intended to move information from completed agreements into the applications and workflows organizations already use.
The company also plans to support Model Context Protocol, or MCP, allowing authorized AI agents to securely interact with agreement workflows and associated data.
OneSpan believes those agentic capabilities could reduce handoffs between systems and help organizations move more quickly from agreement completion to actions such as opening an account, originating a loan, or initiating another customer transaction.
The company currently processes more than 100 million eSignature transactions annually.
OneSpan also reports a 93% Quality of Support rating on G2.
Its broader customer base includes more than 60% of the world’s 100 largest banks, and its technologies are used across more than 120 countries.
The company said the latest capabilities reflect a broader evolution in which digital agreement platforms are increasingly being evaluated based on the business outcomes they enable rather than signature capture alone.
KEY QUOTES:
“The value of an agreement isn’t the signature itself. It’s the business outcome the agreement enables. For a financial institution, that could mean opening an account, originating a loan, or completing another important customer transaction. We are expanding OneSpan Sign around that outcome, making agreements easier to complete, applying intelligence where it can remove unnecessary work, and strengthening assurance where the transaction requires it.”
Ashish Jain, Chief Technology Officer at OneSpan
“As digital agreement platforms evolve, organizations are increasingly evaluating them based on the business outcomes they enable, not simply their ability to capture signatures. Customers are looking for solutions that help connect agreement data with broader business systems and AI initiatives, improve workflow visibility, and support faster, more trusted transaction completion. As a result, value creation is expanding beyond signature capture and toward the broader agreement lifecycle.”
Andrew Gens, Research Analyst, AI Software at IDC
