OnRamp, a company that delivers seamless customer onboarding by automating and streamlining the post-sales process, announced today it has raised $14.2 million across a seed and recent Series A funding rounds. Javelin Venture Partners led the Series A and Contour Venture Partners led the seed round. These firms were joined by Pear VC, Quiet Capital, Correlation Ventures, Frontier Ventures, J Ventures and others, and with strategic individuals including Claire Hughes Johnson (Stripe), Steve Fredette (Toast), and Louis Beryl (Four Cities Capital).
OnRamp counts three of the Fortune 15 as its marquee enterprise customers. This funding round will be used to enhance the product’s leading automation and user-friendly capabilities, helping solve the challenge of guiding B2B customers smoothly through even the most complex post-sales processes while seamlessly routing enterprise data.
Launched in 2020 by Paul Holder (CEO) and Ross Lerner (COO), OnRamp has tripled its revenue each of the past three years and is on track to triple revenue again this year. And OnRamp has helped its customers accelerate revenue recognition of millions of dollars while enabling onboarding teams to scale their reach at flat headcount. Customers have seen up to 70% faster onboarding using OnRamp.
Customer onboarding is one of the biggest obstacles to revenue faced by organizations of all sizes. And many businesses book revenue they cannot recognize since their onboarding processes are too slow or broken. OnRamp addresses these bottlenecks while offering an elevated experience for customers that dramatically improves customer satisfaction.
For example, ParkHub is utilizing OnRamp’s no-code customer portal to help automate complex workflows while maintaining operational efficiency at scale. Through OnRamp, companies can create exceptional first impressions and foster long-term customer success.
KEY QUOTES:
“We see tremendous potential in OnRamp addressing an underserved market opportunity. The customer onboarding process is ripe for disruption, and OnRamp is transforming it through automation and user-friendly capabilities. By reducing lengthy onboarding times and improving customer engagement and visibility, OnRamp helps companies accelerate value, reduce costs, and protect revenue. This funding will enable OnRamp to build out a world-class sales and marketing team.”
– Noah Doyle, Managing Director at Javelin Venture Partners.
“Onboarding and creating a great first impression are the most critical aspects of the customer lifecycle. Having spent 10 years leading onboarding and Customer Success teams at high-growth companies, I’ve seen first-hand how the tools available today are incredibly limited and don’t drive positive interactions. The market has long needed a solution like OnRamp. Together with our fantastic team, we’ve now made that vision a reality.”
– Paul Holder, OnRamp’s co-founder and CEO
“With OnRamp, the time it takes our onboarding team to get new customers from signed agreement to launch has declined significantly. As we scale, these advances and the increased standardization we’ve achieved have a major impact on our business.”
– Lance Walton, Head of Customer Success at ParkHub
