Communication And Automation Platform Orion Labs Raises $29 Million Led By Dell

By Noah Long ● April 1, 2020
  • Orion Labs, the leading SaaS communication and automation platform for the deskless and frontline workforce, announced it raised $29 million

Orion Labs — the leading SaaS communication and automation platform for the deskless and frontline workforce — announced it raised $29 million in Series B funding led by Dell Technologies Capital with participation from WRVI Capital and existing investors, including Avalon Ventures, Argentum Capital Partners, Allen and Company, and Mathers Associates.

Along with the funding announcement, Gregory Taylor as chief executive officer and founder Jesse Robbins as Executive Chairman.

Taylor is a proven growth technology executive with a track record of rapidly growing companies to over $100 million in revenue and overseeing billion-dollar exits and IPOs for SaaS companies. Before Orion, Taylor was President of HighQ (acquired by Thomson Reuters), and led Triple Point Technology (acquired by ION in 2013). Taylor also held management roles at Datalogix International through its IPO and acquisition by Oracle as well as executive roles at a number of enterprise startups.

Launched in 2014 by Jesse Robbins and Greg Albrecht, Orion is headquartered in San Francisco.

What does Orion Labs do? Orion Labs is known as a voice-first enterprise communication platform that connects frontline workers and teams with AI-driven automation. And the company’s global customers transform their workforce productivity and safety through Orion’s secure instant communications, AI Workflows, advanced location services, and software integrations of Orion’s cloud-native service.

Key Quotes:

“Frontline worker communication and automation is now an essential priority as enterprises increasingly focus on improving efficiency and agility. This shift has created a massive new market opportunity in industries where frontline workers drive outcomes such as transportation, logistics, manufacturing, and healthcare. Orion’s platform is purpose-built to deliver enterprise digital transformation to these critical frontline and deskless workers.”

-Raúl Castañón-Martínez, senior analyst of workforce productivity and collaboration at 451 Research (part of S&P Global Market Intelligence)

“Orion is reinventing real-time communication for the billions of deskless workers. Just as Zoom and Slack are collaboration tools for knowledge workers at a desk, Orion is a new standard for deskless and frontline workers. Orion’s unique platform combines real-time communication, context and automation, enabling mobile teams to collaborate with each other, use powerful bots and workflows to become more effective, and remain heads-up in any environment. We are excited to support this exceptional team as they transform the global frontline workforce.”

-Tyler Jewell, Managing Director at Dell Technologies Capital

“Orion is already transforming how field service, transportation, manufacturing, hospitality and healthcare enterprises operate every day. Our customers run their operations around the clock on Orion, which is driving our explosive growth, including a 4x increase in ARR in just the last year. This round of funding further validates the unique importance of our communication platform and enables us to scale to support future of work initiatives globally. I am honored to lead this incredible company and work alongside the founders and team as we accelerate our growth to the next levels of success.”

-Gregory Taylor, Chief Executive Officer at Orion. “

“Orion solves a major pain point for thousands of enterprises who need to effectively coordinate frontline workforce to deliver their services. We are excited to help Orion scale the reach of its uniquely innovative voice technology.”

-Sriram Viswanathan, Managing Partner at WRVI Capital