ParkourSC is an AI-based company that transforms global supply chain operations by turning complex data into actionable insights, enabling you to navigate complex challenges with agility and resilience. Pulse 2.0 interviewed ParkourSC Chief Strategy & Solutions Officer And EVP Mark Talens to learn more about the company.
Mark Talens’ Background
What is Mark Talens’ background? Talens said:
“I’ve spent my entire career figuring out how to use a fairly esoteric field – pharmaceutical supply chains – to serve global health. Over 20 years, I’ve determined the best ways to transport and plan for essential medicines around the globe to where they’re needed most, and have been responsible for a complex demerger in the life science industry. My main goal throughout has been to find new strategies to improve global health. That’s what ultimately brought me to ParkourSC.”
“Throughout my career, I saw that while the supply chain field has brilliant talent, we lacked the tools to rise above siloed work streams and unlock value from globalized supply chains. ParkourSC caught my attention because they were directly addressing these pain points. Their approach of making complex decisions simple by turning fragmented data into actionable insights resonated with the challenges I’d experienced firsthand. I recognized that ParkourSC was offering the solution the industry desperately needed – a way to automate decisions and drive actions in real-time, which is critical for improving efficiency and ultimately, global health outcomes.”
“As the Executive Vice President and Chief Strategy & Solutions Officer, my primary responsibilities revolve around accelerating our growth in key areas. This includes developing and executing our product strategy and positioning, overseeing solution design and delivery efforts, and ensuring that we continuously unlock customer value. As a supply chain practitioner myself, I’m also deeply involved in the thinking behind our product strategy. What tools would I have needed in formal roles? My goal is for us to really leverage the next-wave functionality made possible by AI and Machine Learning and apply these capabilities to improve healthcare and patient access worldwide.”
Favorite Memory
What has been your favorite memory working for the company so far? Talens reflected:
“My favorite experience has been connecting the world of supply chains with Silicon Valley. Coming from a multinational pharmaceutical background, it’s fascinating to now sit on the other side of the table with such brilliant technologists. AI has opened up mutual learning and entirely new ways of working that I could only imagine before. Being at the forefront of this wave of transformation is humbling and exciting – and I won’t lie, it’s a big change! Moving from a large multinational to scaling a technology company has been an amazing journey, and I feel truly blessed for the opportunity.”
Core Products
What are the company’s core products and features? Talens explained:
“At ParkourSC, we focus on making complex supply chain decisions simple. Our primary markets include life sciences, consumer products, and food and beverage, where we help companies streamline their operations from production to customer purchase or patient delivery. This process involves an immense number of transactional events, both within a company and across its partner network, necessitating a platform that enables rapid, informed operational decisions.”
“Our core product is the LEAP platform, which provides real-time, end-to-end supply chain visibility and decision intelligence to accelerate action. It’s designed to turn fragmented data into actionable insights and proven automations. The platform has three key feature sets:
- AI-Powered Analytics: We deliver real-time insights that drive actionable outcomes across the entire supply chain.
- Automated Actions: We streamline workflows, freeing teams to focus on higher-value initiatives and improving efficiency and scalability.
- Rapid Time to Value: We unlock and activate data to accelerate insights and automate steps within proven workflows.”
“These capabilities enhance organizational agility, resilience, and decision-making, unlocking supply chain potential in ways never before possible without AI and machine learning. By leveraging these technologies, we uncover new insights from transactional and historical data, as well as device and metadata, enabling businesses to make better decisions faster—ultimately driving efficiency, boosting profitability, and reducing risk.”
Challenges Faced
What challenges have Talens and the team faced in building the company? Talens acknowledged:
“The supply chain space is notoriously complex – and naturally complexity leads humans to find simple solutions. Often, that means people (users) default to what they know best and saying, “You know what, let’s cut the noise and ditch the new tools or processes introduced. I’ll stick to my trusty Excel spreadsheet.” It’s understandable, but helping people see that a machine can actually do better– and free them from spreadsheet h@%% to enable them to make a bigger impact. That is exciting, and becomes an asset to them and their companies. I believe we will see the adopters rapidly outpace the resistors in the very near time.”
Significant Milestones
What have been some of the company’s most significant milestones? Talens cited:
“We’ve recently achieved some remarkable milestones that showcase our rapid growth and the increasing demand for our AI-driven supply chain solutions. Most notably, we just announced that our revenue has more than doubled, showing an impressive 126% growth from FY 2022 to FY 2024. This surge in revenue is a clear indication that our approach to making complex supply chain decisions is resonating strongly with the market.”
“Additionally, our Annual Contract Value (ACV) Bookings have grown by 110% over the same two-year period, and our Annual Recurring Revenue (ARR) has increased by 114%. These figures underscore the long-term value our customers are finding in our solutions and their commitment to partnering with us for the long haul.”
“Beyond these financial milestones, we’ve made significant strides in reshaping how the industry thinks about connecting our current world of fragmented systems. We’ve helped leaders understand how day-to-day dynamics affect these fragmented systems – either positively or negatively, including the notorious bullwhip effect. Our ability to directly assess and interpret human interactions within our technology platforms has been particularly impactful, making waves with industry leaders.”
“Our product capabilities have also evolved to serve a wide variety of companies, from those dealing with clinical and high-value therapies to players in the global consumer industry. This versatility allows us to deliver efficiency and availability across diverse sectors, further cementing our position as a leader in supply chain decision intelligence.”
Customer Success Stories
When asking Talens about customer success stories, he highlighted:
“Recently, we’ve been able to help a radio pharma company significantly increase its ability to serve its patient community. By orchestrating and synchronizing the process, to provide a “single pane of glass” from orders, to manufacturing, to logistics, to sensor tracking, last mile delivery, and to infusion, we’re helping them deliver critical, life-saving care to the patients who need it most.”
“We’re also deploying a hyper-scale end-to-end decision intelligence platform capable of harnessing real-time data to accelerate decision making at multiple levels of the business. I’m so excited about the huge efficiency gains and broader organizational visibility, as the platform assesses a multitude of operational events, models them against ideal outcomes, and provides “a single pane of glass” that guides decision making. This process can actually cancel the “noise” of false-alerts, and reduce bullwhips by 60%.”
Differentiation From The Competition
What differentiates the company from its competition? Talens emphasized:
“ParkourSC stands out in four key ways:
- Data Handling Power: Our platform lets customers bring in transactional data without the fuss of schema constraints. This means faster, more flexible integration and instant insights from our decision intelligence engine—no hard coding, just real results. Scaling good data has never been this smooth.
- The Behavioral Engine Advantage: Our Behavioral Engine combines Digital Twin modeling and real-time AI/ML-driven insights. By merging internal and external signals, it powers timely predictions, alerts, and actions. This smart intelligence isn’t just reactive—it’s proactive.
- Focused Expertise and Unique Analysis: We specialize in life sciences and CPG industries, bringing deep knowledge to sectors that depend on agile, precise supply chains. Our approach? Forget over-complicated metrics. We rely on real operational data—the true source of insight—allowing clients to set up process “recipes” that generate actionable recommendations.
- Actionable, Not Overwhelming Insights: Many competitors bombard teams with signals and data, creating more confusion than clarity. We’re different. ParkourSC delivers prioritized insights, ensuring the most relevant information reaches your team—no noise, just precision.”
Future Company Goals
What are some of the company’s future company goals? Talens concluded:
“At ParkourSC, we’re not just content with our recent success – we’re using it as a springboard for even greater achievements. Our primary goal is to continue revolutionizing supply chain performance by addressing critical gaps in the market. We aim to further establish our LEAP platform as the go-to solution for businesses looking to make complex supply chain decisions simple.
— Revolutionizing Supply Chain Decisions: Our main goal is to establish the LEAP platform as the ultimate choice for simplifying complex supply chain decisions. We’re filling critical gaps in the market, helping businesses replace outdated, fragmented systems with seamless, high-impact solutions.
— Scaling AI-Driven Insights: In response to rising demand, we’re rapidly scaling our AI-powered decision intelligence platform. As more businesses seek to elevate their tech stacks, ParkourSC is stepping up to be the solution that breaks the cycle of inefficiency and raises the bar across industries and regions.
— Pushing Innovation Boundaries: Our commitment to continuous innovation drives us forward. With a focus on advanced AI and Machine Learning capabilities, we’re dedicated to delivering even smarter, more predictive intelligence to meet and anticipate our customers’ evolving needs.
Each of these goals aligns with our mission: to transform the global supply chain landscape by simplifying complex decisions, boosting efficiency, profitability, and risk resilience for businesses everywhere.”
