PartsSource announced the acquisition of SkillNet, a Workforce Intelligence platform for healthcare technology management that provides hospitals and health systems with real-time visibility into technician competencies and workforce capabilities. The acquisition expands the PartsSource Enterprise Clinical Technology platform into workforce intelligence, adding capabilities aimed at helping healthcare organizations address skill gaps and improve clinical capacity.
The acquisition follows the company’s recent introduction of service optimization and asset performance capabilities at AAMI eXchange. By integrating SkillNet, PartsSource said healthcare organizations will be able to align equipment uptime, service delivery, technician capabilities, and operational readiness across their enterprises.
Alongside the acquisition, PartsSource announced plans to launch an expanded workforce offering under the PartsSource PRO Workforce brand. The solution will include a multi-vendor, multi-modality Technical Decision Support System featuring AI-enabled diagnostics and repair procedures designed to help technicians accelerate maintenance and repairs of complex clinical equipment. It will also incorporate on-demand training capabilities gained through previous acquisitions of RSTI and NVRT Labs.
PartsSource said it is currently co-developing its workforce solution with five healthcare systems operating a combined 43 hospitals.
According to the company, PartsSource PRO Workforce is intended to help health systems expand in-house service capabilities through workforce planning, skills development, targeted training, and improved technician readiness. The platform also aims to improve workforce and asset performance through real-time visibility and provide multi-vendor technical decision support to accelerate diagnostics and repairs. Training programs will include augmented, virtual, and extended reality techniques from NVRT along with hands-on training from RSTI.
PartsSource serves more than 5,000 hospitals and 15,000 clinical sites through its clinical technology platform, which combines software, service intelligence, benchmarking data, and operational expertise across parts, service, asset, and workforce solutions.
KEY QUOTES:
“Healthcare organizations are under pressure from every direction – rising demand, aging infrastructure, workforce shortages and growing operational complexity. Ensuring healthcare is always on requires more than maintaining equipment. It requires visibility into the people, skills, workflows and operational systems behind clinical asset availability. The addition of SkillNet strengthens our ability to help health systems manage clinical asset performance holistically by focusing on their most important asset – their people.”
Philip Settimi, MSE, MD, President And CEO, PartsSource
“For enterprise HTM teams, workforce readiness is inseparable from clinical asset performance, regulatory compliance and quality outcomes. By adding SkillNet to its platform, PartsSource is connecting equipment data, service strategy and technician capability in a way that gives leaders clearer visibility into where skills exist, where gaps remain and how to build the capacity needed to keep care environments ready. This level of insight helps organizations strengthen compliance with evolving regulatory requirements, support consistent quality standards and ensure the workforce is prepared to maintain safe, reliable patient care.”
Keith Whitby, SCM Division Chair, Healthcare Technology Management, Mayo Clinic
