Pasito, an AI-native workspace for group health, life, and retirement benefits, has raised $21 million in Series A funding to scale an “agentic AI” platform designed to eliminate manual work across insurance and benefits operations. The round was led by Insight Partners, with participation from Y Combinator and insurance-focused MTech Capital.
The company says its platform converts unstructured plan and employee census data into a unified data layer, automating workflows from sales and quoting through enrollment, support, and claims. Pasito positions the product as a foundational operating system for benefits stakeholders, including carriers, brokers, financial institutions, and employers, to reduce operational friction and improve accuracy and consistency in benefits administration.
Pasito claims its core AI agents achieve 98% accuracy in plan construction compared with an industry average of 74%, citing LIMRA, and says this eliminates hundreds of hours of manual work per group. On top of that core layer, the company offers pre-configured engagement agents that generate benefits guides, microsites, highlight sheets, personalized recommendations, plan comparisons, sales materials, customer support answers, translations, and omnichannel communications.
The company also reported rapid commercial traction, saying it scaled ARR 50x over the past year, expanded deployments across thousands of employers, and deepened adoption among large carriers and brokerages. Pasito cited Reliance Matrix and New York Life as carrier customers, along with consultants including OneDigital and Daybright Financial, as well as retirement advisors and recordkeepers.
Proceeds from the Series A will be used to scale Pasito’s core agentic infrastructure; expand automation into additional product lines and workflows; grow forward-deployed teams that work directly with carriers, brokers, and employers on custom automation; and expand sales and marketing to meet the company’s increasing enterprise demand. Pasito also said it plans to enable clients to build proprietary AI agents within its workspace, offer fully white-labeled experiences, and extend automation across the full benefits lifecycle.
KEY QUOTES
“Carriers and brokers are buried in operational debt, and employees pay the price through higher costs and fragmented, confusing experiences. Pasito replaces that broken infrastructure with a centralized AI workspace and agents that automate the hardest work—accurately, transparently, and at scale.”
Pauline Roteta, Founder And CEO, Pasito
“Pasito is doing for insurance and group benefits what AI-first companies have done for the legal industry. They’ve built an AI-native workspace that re-architects how work gets done in an industry that urgently needs modernization. We look forward to partnering with them in this next chapter.”
Alexandra Lundin, Vice President, Insight Partners
“Pauline and her team are applying AI to automate what has forever been a manual, error-prone process done by insurers and brokers: Producing employee benefits product information and configuring processes — from quoting to claims — for companies’ benefits workflows. We’re excited to be part of their team.”
Brian McLoughlin, Partner, MTech Capital
