Pegasystems, a Waltham, Massachusetts-based enterprise software company, has received a U.S. Army contract valued at $419 million to provide commercial software subscriptions, technical support, and professional services.
The firm-fixed-price, indefinite-delivery/indefinite-quantity agreement establishes an enterprise contracting vehicle supporting the Army’s use of Pegasystems software and related technology services.
Under the agreement, Pegasystems will provide commercial software subscriptions, technical assistance, and outcome-based professional services to support government technology requirements.
The contract allows the Army to place individual orders for authorized software and services as requirements arise.
The use of an indefinite-delivery/indefinite-quantity structure provides flexibility in determining the timing and scope of specific purchases throughout the contracting period.
The agreement is expected to run through October 28, 2036, creating a long-term procurement framework for enterprise software capabilities.
The contract’s $419,008,836 value represents the announced ceiling, with actual ordering and expenditures dependent on future requirements.
Individual work locations and funding allocations will be determined as orders are issued.
The procurement involved one solicited bid and one response.
Pegasystems develops enterprise software used by organizations to manage business processes, workflows, customer interactions, and operational activities.
Its commercial platforms can support applications involving process automation, case management, decision-making, and integration across enterprise technology environments.
For large government organizations, enterprise software agreements can provide a centralized procurement mechanism for subscriptions, implementation assistance, technical support, and platform-related professional services.
The inclusion of outcome-based professional services enables the Army to acquire additional expertise associated with deploying and supporting the software.
Army Contracting Command at Rock Island, Illinois, serves as the contracting activity.
The contract is identified as W519TC-27-D-A019.
The award establishes a potential decade-long relationship through which Pegasystems can support Army enterprise software requirements, with individual task orders determining the actual products, services, locations, and funding involved.
