Pine has raised $25 million in Series A funding to scale its AI-powered agent designed to handle consumers’ digital chores, from negotiating bills to resolving service issues. Fortwest Capital led the round and will support the company’s push to advance its autonomous “ask-and-it’s-done” agent, which makes calls, handles emails, and interacts with software on behalf of users.
The Palo Alto–based company positions its platform as a solution to the everyday frustrations people face with long hold times, unhelpful service agents, and time-consuming administrative tasks. Pine says its AI agent removes the burden entirely by completing tasks end-to-end, saving the average user 270 minutes and achieving a 93% success rate on negotiations. The company reports more than $3 million saved for consumers across providers, including AT&T, Charter, Cox, DISH, T-Mobile, and Verizon.
Users rely on Pine to lower bills, cancel subscriptions, resolve complaints, secure refunds, manage communications, book appointments and more. The company says its technology continuously improves as its agent framework learns across tasks and users, creating a shared memory system designed to increase reliability, accuracy and speed over time. The new capital will go toward strengthening that infrastructure while scaling go-to-market operations and expanding U.S. coverage.
Fortwest Capital describes Pine’s architecture as a turning point for consumer AI agents, emphasizing how shared context across tasks compounds improvements and converts traditionally human effort into reclaimed time. Pine says it aims to deliver a trustworthy, privacy-forward alternative to traditional chatbots by focusing on real-world task execution rather than simple conversational responses.
KEY QUOTES:
“AI chatbots just answer questions, but Pine actually gets things done. Our revolutionary approach gives consumers back hours of their lives with AI they can trust, and our Series A provides new support to scale Pine, the solution consumers have been waiting for.”
Stanley Wei, CEO, Pine
“Pine’s AI agent, which I use at least three times a week, has saved me more than $1,000 by automating calls. The Pine AI agent just asks for any information it needs and gets the job done. I recommend it 100%.”
Deedy Das, Tech Investor and Pine Customer
“Pine isn’t merely enabling people to offload daily tasks. It is building a distributed memory system where every agent retains context and learns from each interaction. As these agents operate in machine time and accumulate shared experience, they convert what used to be human effort into reclaimed, higher-quality human time.”
Ray Chua, Founding Partner, Fortwest Capital
