Pinkfish AI, a pioneer of Generative Automation, announced it launched a platform that radically changes how enterprises create and manage automation. The company also announced closing a $7.6 million pre-seed funding round led by Norwest Venture Partners. And Storm Ventures and angel investors joined the round. Norwest Partner Scott Beechuk will join the board of directors.
Now available for use by enterprises anywhere, the Pinkfish Generative Automation platform combines the interface of generative AI with enterprise-grade reliability to empower anyone—including those in operations, services, and other business units with no coding experience—to create powerful automation through natural language conversations.
Customers like IPSY, Humach, Sage Publications, Elevate, Talkdesk, and others are already leveraging Pinkfish’s Generative Automation Platform to drive significant efficiency gains. Use cases span critical business functions across operations, services organizations, and IT teams, with new automation deployed in hours rather than months.
Despite notable investments in automation tools, enterprises struggle with widespread manual, repetitive tasks that drain resources and slow business operations. And traditional automation platforms require specialized expertise and lengthy deployment cycles – leaving most automation needs unaddressed as tickets pile up in IT backlogs.
Pinkfish was -founded in 2024 by Kannan, who previously served as chief product and technology officer (CPTO) at Talkdesk, where she was instrumental in growing the company from Series A to a $10 billion valuation in just six years, and CPTO Ben Rigby, who was Talkdesk’s senior vice president of AI.
The Pinkfish Generative Automation Platform represents a breakthrough in enterprise automation by combining:
— Natural language automation development that eliminates the need for coding or specialized training
— Deterministic execution that ensures consistent, reliable results at the enterprise scale
— Self-healing capabilities that detect environmental changes and automatically suggest and implement fixes
— Seamless handling of both simple workflows and complex AI agent scenarios
— Enterprise-grade governance and team collaboration features
— 200+ integrations, browser automation, large language model (LLM) and document processing all in one platform
KEY QUOTES:
“With Generative Automation, Pinkfish introduces a new approach that makes creating enterprise-grade automations as simple as having a conversation. Unlike traditional low-code platforms that become unwieldy with complex workflows, Pinkfish allows users to simply describe what they need, and the platform collaborates to quickly build a solution. The result is a reliable automation that seamlessly scales from one to a million runs with perfect consistency, whether for deterministic or AI agent use cases.”
– Charanya “CK” Kannan, Pinkfish’s co-founder and CEO
“In a sea of AI companies, where so few have products in production generating measurable ROI for customers, Pinkfish really stands out. While most companies are either focused on self-service for SMBs or heavy lifting implementation for the enterprise market, Pinkfish has cracked the code on self-service for the enterprise. CK and Ben have leveraged their deep technology expertise and experience from Talkdesk to deliver real value for customers, especially in complex environments. We see incredible potential in Pinkfish to transform the way enterprises automate.”
– Norwest Partner Scott Beechuk
“Pinkfish has revolutionized how we operate, combining the creativity of generative AI with the precision of automation. What used to take days is now accomplished in moments—delivering personalized experiences that delight our customers and drive measurable results. With PinkFish, innovation isn’t just a goal; it’s our daily reality. The IPSY team has been leveraging Pinkfish for automations in instances across the company, from mission-critical real-time pricing workflow automation to employee offboarding automation. Our teams love the platform because it saves them time and resources without compromising results. It’s clear that the future of automation lies in what Pinkfish is building—reimagining automation from the ground up for the AI generation”
– Sree Sreedhararaj, CTO of IPSY, the world’s largest beauty subscription; Ex-CTO of Sephora
“Pinkfish is our premium partner, and we’ve leveraged their platform for many of our customers. We’ve used the Pinkfish Generative Automation Platform to build digital workers faster and with consistent results. We are now using Pinkfish to expand our digital worker and automation practice. This partnership is opening up exciting opportunities for both of our companies, and we look forward to growing together.”
– Tim Houlne, CEO of Humach, a customer experience (CX) customer contact center provider
