Popai Health has raised $11 million in funding to accelerate the adoption of its Voice AI platform, designed to transform patient conversations into actionable healthcare insights. The round was led by Team8 and NEA, with participation from additional strategic investors.
The funding will support the company’s go-to-market strategy, expand its footprint across health systems, medical groups, health plans, and accountable care organizations (ACOs), and enable scaling to meet rising market demand.
Headquartered in New York and Tel Aviv, Popai Health focuses on converting 65% of patient interactions that occur during phone calls into structured, actionable data. Traditional care coordination tools often overlook these interactions, leaving significant blind spots in patient engagement. Popai’s platform leverages healthcare-trained Voice AI to capture and analyze every conversation, automatically generating compliant documentation and identifying critical insights that improve operational efficiency and patient outcomes.
The technology is already being utilized by organizations such as Essen Healthcare and Clover Health. By analyzing millions of patient conversations in real time, Popai’s system triggers workflow actions such as escalating urgent issues, scheduling follow-ups, closing care gaps, and addressing medication adherence challenges. At scale, these insights allow healthcare organizations to move from reactive to proactive population health management.
Founded in 2024 by CEO Eyal Gurion, Chief Product Officer Michael Latar, and Chief Technology Officer Elad Levy, Popai aims to redefine how healthcare organizations manage and act on patient interactions. Gurion describes the company’s mission as transforming the largest communication channel in healthcare—patient phone calls—into a strategic data source that drives better care delivery.
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“After deep evaluation of voice capabilities across our healthcare portfolio, we view Popai’s solution as incredibly differentiated, with a use case that extends beyond pure administration in enabling automated workflow actions for healthcare organizations. Popai’s platform is designed to not only meet the needs of today’s risk-bearing healthcare organizations, but also to adapt and grow with them. We believe this makes Popai a strong strategic partner both now and into the future, and we are thrilled to support the company’s seed financing and mission to transform care through Voice AI.”
Blake Wu, Partner, NEA
“At Essen Healthcare, we’ve always believed that innovation should serve our mission of caring for underserved communities. After more than 25 years serving New York City’s most vulnerable populations, I’ve learned that many critical insights often come from the conversations we have with our patients. Popai’s conversation intelligence platform aligns perfectly with our ‘We Care for That’ philosophy, by allowing our care coordinators to even further focus on what they do best: providing compassionate, high-quality care.”
Sumir Sahgal, MD, Chief Medical Officer, Essen Healthcare
“Phone conversations are the largest patient engagement channel, yet healthcare executives, accountable for population health outcomes, lack deep visibility into this channel. Population health management has been limited by what’s documented in EHRs, but Popai enables organizations to see risk patterns emerging across millions of daily conversations, transforming patient interactions into their most valuable data assets while eliminating documentation burden. We’re thrilled to be on this journey with Popai’s founding team.”
Assaf Mischari, Managing Partner, Team8
“One of the most sophisticated patient insight tools in healthcare has always been a conversation with a patient. We’re finally giving healthcare organizations the ability to capture and act on those conversations at scale with a powerful tool for proactive care. We’re not building another data platform but an action platform, and we’re incredibly excited about our partnership with Team8 and NEA.”
Eyal Gurion, CEO and Co-founder, Popai Health
