Profitmind, an agentic AI decision intelligence platform built for retail teams, has raised $9 million in a Series A financing round led by Accenture Ventures. The round included participation from new investor Thorndale Farm, along with reinvestment from existing backers Magarac Venture Partners, AI Fund led by Profitmind Chairman Andrew Ng, and Lightscape Partners. Several individual investors also joined the round, including board member Mario Ciampi, former President of Disney Store and former COO of The Children’s Place.
The Pittsburgh-based company said the funding will be used to expand its platform to more retailers globally, enhance product capabilities, and grow its team to support continued scale.
Profitmind has also recently partnered with Microsoft to make its platform available through Microsoft Marketplace and Azure, broadening access for global retailers and streamlining enterprise deployment. Combined with its partnership with Accenture, the company aims to meet increasing enterprise demand for agentic AI systems that integrate directly into core retail operations rather than existing as standalone analytics tools.
Retail decision-making often remains fragmented, with pricing, merchandising, planning, and marketing teams spending days reconciling data across siloed systems before taking action. In a continuously shifting market, these delays can leave retailers behind changes in demand, competitive dynamics, and cost pressures.
Profitmind replaces traditional manual planning and analysis cycles with a unified platform that surfaces prioritized, financially grounded decisions across pricing, inventory, promotions, marketing, and assortment. Retail teams begin each week with a ranked set of recommended actions, such as price changes, promotion adjustments, inventory reallocations, or assortment shifts, each tied to expected impact on sales, profit, and working capital. Approved decisions are exported into existing execution systems, with performance tracked inside the platform to continuously refine future recommendations.
The platform is used by retailers across multiple verticals, including apparel, footwear, auto parts, and home goods. Profitmind says it supports retailers ranging from $20 million to $100 billion in revenue across three continents and has driven outcomes such as more than 250 basis points of profit improvement for one client, while saving hundreds of hours per month in manual data work.
Through its partnership with Accenture Ventures, the company plans to support large-scale retail transformations by deploying an agentic AI-driven decision intelligence layer without requiring clients to rebuild their existing technology stacks.
KEY QUOTES
“Retail teams are not short on data, but they are short on time and decision-making confidence. This investment allows us to scale a platform that replaces days of manual work with clear, strategy-aligned recommendations teams can act on immediately with predictable outcomes.”
Dr. Mark Chrystal, Co-Founder and CEO of Profitmind
“Under Mark’s leadership, Profitmind has built agentic AI to coordinate decisions across teams, which is where much of the economic value sits as companies scale.”
Andrew Ng, Chairman of Profitmind and Founder of AI Fund
“In retail, AI is reinventing how people shop, how businesses operate and how employees work. Retailers are navigating relentless disruption—and nowhere is the impact more acute than in merchandising. Frequently considered the heart and soul of retail, executives are often overwhelmed by massive amounts of data, reports and spreadsheets, leaving little time for effective decision-making. Profitmind bridges the gap between insight and action through agentic AI. It mirrors how retailers run their businesses, linking data from multiple sources for clear, prioritized recommendations that can be trusted and executed quickly in response to an increasingly competitive industry.”
Jill Standish, Global Retail Lead at Accenture
