Quantum Metric: $200 Million Series B Funding And Valuation Of Over $1 Billion

By Noah Long ● Jan 14, 2021
  • Quantum Metric — a SaaS platform that helps organizations build better digital products faster — announced it has raised $200 million in Series B funding led by Insight Partners at a valuation of over $1 billion.

Quantum Metric — a SaaS platform that helps organizations build better digital products faster — announced it has raised $200 million in Series B funding led by Insight Partners at a valuation of over $1 billion. The new funding round will be used to support Quantum Metric’s massive growth, enabling it to continue to build features and functionality on its platform while also investing in its product and support teams to better enable the output of its growing customer base with Continuous Product Design (CPD).

Quantum Metric’s CPD methodology uses real-time customer data for building and rapidly iterating digital products. And this agile and customer-centric approach to the product lifecycle allows companies to overcome organizational silos, streamline priorities, and deliver products that improve the business and customer experience. Quantum Metric has quickly emerged as a leading solution for Continuous Product Design and it has already seen impressive industry growth with a customer base made up of today’s leading brands.

The funding and valuation reflect the increasing market demand for digital solutions to meet rising customer expectations, which spiked during the pandemic. By the close of 2020, Quantum Metric achieved 1 billion unique visitors monthly, accounting for about 20% of the world’s internet users.

Capitalizing on this growth, Quantum Metric will continue to build momentum in various verticals including retail, financial services, travel, telecommunications, etc. And to meet ever increasing industry demand, the additional funding will not only enhance product and customer teams but also grow a roster of globally-established enterprise clients — which currently includes United Airlines, lululemon, 3M, and many others.

KEY QUOTES:

“Quantum Metric was founded to support global brands’ ability to deliver on digital, and 2020 put those companies to the test. With the growing pressure for companies to complete their digital transformations, we are seeing interest and implementation of Continuous Product Design across organizations increase at a staggering rate as brands look to adapt quickly to new digital demands and better meet the needs of their customers. With this mega-round of funding, we’re excited to continue our rocketing growth, and help brands navigate the ever-changing digital landscape.”

— Mario Ciabarra, Founder and CEO of Quantum Metric

“Economic downturns have a way of shining a light on high-growth ScaleUps that are particularly compelling to customers, and this year, the surging customer demand for Quantum Metric’s product from customers hit hard by the pandemic, has been extraordinary. Quantum Metric lets enterprises use real-time qualitative and quantitative data to take the guesswork out of improving their digital features and products. We are excited to double down on our partnership with the Quantum Metric team as they bring their powerful analytics capabilities to customers across the world.”

— Lonne Jaffe, Managing Director at Insight Partners

“At United Airlines, we believe it is paramount that our customers have a seamless digital experience throughout their journey. Especially during this time of uncertainty, we want to ensure every product decision better enables their mobile and web interactions. As an organization in one of the hardest hit industries during this pandemic, we uphold our partnership with Quantum Metric as critical to our digital operations. The platform allows us to create a continuous feedback and interaction loop which results in better product development for our customers.”

— Michael Petermann, Managing Director of Digital Products & Strategy at United Airlines