Rasa (a leading generative conversational AI platform) announced the completion of its $30 million Series C funding round, co-led by StepStone Group and PayPal Ventures, with participation from Andreessen Horowitz (a16z), Accel, and Basis Set Ventures.
Rasa continues deliveING on its mission to empower the world’s largest brands to address people’s needs with open and extensible conversational AI. And Rasa powers sophisticated and robust AI assistants aligned with customers’ business logic that provide meaningful and practical user engagement.
The recent launches of Rasa Pro and Rasa Studio with CALM (Conversational AI with Language Models) offer a major innovation that combines the flexibility, nuanced understanding, and fast time-to-value of Large Language Models (LLMs) with the control and certainty of traditional (NLU-based) chatbots. And with out-of-the-box conversation handling, CALM ensures user interactions remain coherent and natural. Rasa Studio adds an intuitive UI built from the ground up for CALM, saving significant development time and reducing costs by reducing the reliance on specialist teams.
Rasa powers two of the world’s three top banks, major insurers, and global travel and hospitality companies, and others. And Rasa has been downloaded over 50 million times by developers.
The new funding round will also enable Rasa to continue growing its team, which is dedicated to reshaping the future of AI assistants. And Rasa is currently hiring several exciting roles across North America and Europe in Marketing, Sales, Engineering, Customer Success, and more.
KEY QUOTES:
“This investment accelerates our lead in the market, and fuels our drive to redefine what is possible for businesses using generative AI-powered chat and voice platforms at scale. With our technology, we’re well-positioned to transform how businesses interact with their customers, making every conversation impactful and personal. We will use the funding to advance our technological leadership and strengthen our market presence.”
- Melissa Gordon, Rasa CEO
“At Rasa we’ve reinvented how conversational AI works. While many in the industry claim to incorporate generative AI, often it’s merely an addition of LLMs onto their existing platforms.”
- Alan Nichol, Rasa Co-Founder and CTO
“We believe Rasa delivers unparalleled value to its clients by automating or eliminating the most expensive and time-consuming aspects of delivering excellent customer service. Rasa has proven time and again that security-conscious enterprise customers can safely deploy the latest conversational AI, with an elegant low-code platform that offers robust functionality, data privacy, and scale.”
- Hunter Somerville, Partner at StepStone Group
“We are thrilled to mark the launch of our AI Fund with our investment in Rasa. We believe Rasa offers a best-in-class platform for enterprises to develop robust, conversational AI, and we have seen how its concierge solutions improve customer engagement and business performance.”
- Alan Du, PayPal Ventures partner
“Rasa’s latest platform marks a revolutionary advancement in the realm of conversational AI. It effortlessly combines ease of use with advanced capabilities and will enable us to securely leverage the potential of Large Language Models to create an even more intuitive conversational experience for our customers.”
- Andreas Bohmann, VP IT Enterprise and Integration Architecture at Deutsche Telekom
